Who we are
Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. This year, Mindtickle was recognized for its outstanding customer support winning a Gold Stevie Award for Sales and Customer Service.
What’s in it for you?
- Manage, mentor, and inspire a team of UX writers, fostering collaboration, professional development, and a commitment to excellence.
- Develop and execute a cohesive UX writing strategy that aligns with the company's design principles and enhances the overall user experience.
- Oversee the development of exceptional UX copy, including microcopy, interface elements, error messages, tooltips, help content, and onboarding flows.
- Define, maintain, and evolve the company's UX writing style guide, ensuring nomenclature consistency and a seamless user experience across all products.
- Partner closely with product managers, UX designers, researchers, and engineers to craft user-centered content solutions throughout the product development lifecycle.
- Analyze user research, feedback, and analytics to identify areas for content improvement and drive continuous optimization.
- Champion the role of UX writing within the organization, educating stakeholders on its value and impact on user experience.
We’d love to hear from you, if you:
- Have 7+ years of hands-on experience as a UX writer, preferably in a SaaS environment, and 2+ years of experience managing and developing a team of writers.
- Have a track record of success: A strong portfolio showcasing your expertise in crafting clear, concise, and engaging UX copy.
- Have a a strong understanding of UX principles and user-centered design methodologies.
- Have exceptional communication and collaboration skills.
- Have the ability to work independently, manage multiple projects, and meet deadlines.
Our culture & accolades
As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.
Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.
Mindtickle is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.
What We Do
Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness.
With Mindtickle, revenue and sales leaders can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage buyers and drive growth. Companies across a wide range of industries use Mindtickle's innovative capabilities for onboarding, training, bite-sized mobile updates, gamification-based learning, call recording, coaching and role-play to ensure world-class sales performance.
