Manager, Travel & Expense Program

Ventas is a leading S&P 500 company enabling exceptional environments that benefit a large and growing aging population. With an enterprise value exceeding $50 billion and a portfolio of more than 1,400 properties across North America and the United Kingdom, Ventas is a preeminent participant in the longevity economy. Its largest business is private-pay senior housing, which includes over 850 communities providing valuable care and services to more than 90,000 residents. The Ventas portfolio also includes outpatient medical buildings, research centers and healthcare facilities that attract strong institutional demand from the largest health systems, biomedical companies and universities and other research institutions in the world. Backed by strong financial performance and a collaborative culture, Ventas has the capital, capabilities and relationships to deliver superior value. The experienced Ventas team shares a commitment to each other and to the Company's mission of helping people live longer, healthier, happier lives.  

The Operational Accounting team supports critical business processes that enable efficient financial operations across Ventas. The team oversees accounts payable, payroll, revenue operations, and employee expense administration while partnering closely with Accounting, Finance, Human Resources, Procurement, and business leaders across the organization. The team is focused on delivering exceptional service, maintaining strong controls, and driving continuous process improvement through scalable, technology-enabled solutions. 

About the Role 

The Manager, Travel & Expense Program is responsible for leading and administering Ventas' corporate travel and expense program. This role serves as the central owner of travel and expense operations, including travel and expense policy governance, vendor management, expense platform processing and oversight, compliance monitoring, and employee support. The Manager partners closely with Finance, Accounting, Human Resources, Procurement, and business stakeholders to ensure a seamless employee experience while maintaining strong financial controls and program efficiency. The role will also identify opportunities to streamline processes, enhance reporting, and drive continuous improvement across the travel and expense ecosystem. Key responsibilities include: 

• Lead the administration and ongoing management of Ventas' travel and expense program, including corporate card operations, expense reimbursement processes, and policy execution. 

• Serve as the primary owner of the Company's travel and expense platform, ensuring system effectiveness, user adoption, data integrity, and continuous optimization. 

• Manage relationships with travel, expense, and corporate card vendors, driving service excellence, issue resolution, and contract performance. 

• Develop, maintain, and communicate travel and expense policies, ensuring compliance with company guidelines and regulatory requirements. 

• Monitor program activity and expenses, identify trends and exceptions, and provide reporting and insights to finance and business leaders. 

• Partner with accounting and finance teams to support expense-related controls, audits, reconciliations, and month-end processes. 

• Provide support and guidance to employees and managers on travel and expense program policies, procedures, and tools, ensuring a positive user experience. 

• Identify and implement process improvements, automation opportunities, and scalable solutions that enhance efficiency, controls, and employee satisfaction. 

Qualifications 

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field. 

• 5+ years of experience in travel and expense management, corporate card administration, accounts payable, operational accounting, finance operations, or a related function. 

• Must be located in the Louisville, KY surrounding area or willing to relocate for the duration of employment. 

• Willingness to adapt and thrive in a blended work environment with 3-days in office, seamlessly transitioning between remote work and in-office operations. 

• Experience administering travel and expense platforms and corporate card programs. 

• Demonstrated ability to manage vendor relationships and drive cross-functional initiatives. 

• Strong knowledge of expense policies, internal controls, compliance requirements, and financial operations processes. 

• Advanced analytical, reporting, and problem-solving skills with proficiency in Excel and enterprise financial systems. 

• Strong communication and stakeholder management skills with a focus on delivering exceptional customer service. 

• Must be legally authorized to work in the United States without need for employer sponsorship now or in the future. 

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