Director, Strategic Planning & Operations

Sorry, this job was removed at 08:15 p.m. (CST) on Wednesday, Sep 03, 2025
Easy Apply
Los Angeles, CA
In-Office
Artificial Intelligence • Computer Vision • Machine Learning • Payments • Real Estate • PropTech
Metropolis is an artificial intelligence company for the real world.
The Role
Who we are

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.

Who you are

The Director, Strategic Planning & Operations will act as a player-coach, working across 2-3 transformation workstreams as a coach and thought partner to the workstream leaders and IOs. This role will also drive high-impact problem-solving within assigned workstreams as an internal consultant. This position is the central link between the Workstream and the Transformation Organization.

What you'll do
  • Partner with 2-3 work-streams to deliver impact
  • Acts as the first point of contact for Work Stream Leaders in need of help driving Initiatives forward
  • Supports the Work Stream Leaders and Work Stream Leaders in setting the right aspiration and driving towards the right level of impact on the right timeline
  • Problem solves with Work Stream Leaders on overall workstream pipeline and how to execute it
  • Problem solves with OI on specific, high impact initiatives and how to ensure impact and remove roadblocks
  • Effectively utilizes a “challenger” mindset to breakdown roadblocks, align on decisions, and coordinate the solution between the TO and workstreams
  • Support the Work Stream Leaders and IOs in structuring the weekly Transformation Office workstream meeting materials and asks, as well as SteerCo materials
  • Create strong linkage between workstream and the Transformation Office
  • Is a sounding board on specific issues for the Deputy CTO, DCTO and Senior Director Transformation Office in preparation for SteerCo and other leadership presentations
  • Reviews the relevant sections of the weekly SteerCo document before it is released, and summarizes the key takeaways/items to challenge on for the Transformation Office leadership
What we're looking for
  • Bachelor's degree is required
  • Experience managing teams through change
  • Track record of consistently delivering high-impact results
  • Excellent problem solving and stakeholder engagement skills
  • Strong project management skills
  • Ability to work effectively in a high pace environment
  • Ability to communicate well with roles of all levels
While not required, these are a plus:
  • 3+ years in consulting, banking, or corporate development experience strongly preferred
  • Experience working in professional service environments, especially management consulting or investment banking, is highly preferred
  • Master's degree or MBA is preferred

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $180,000 USD to $200,000 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite

Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

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The Company
HQ: Santa Monica, CA
23,100 Employees
Year Founded: 2017

What We Do

Metropolis Technologies, Inc. is an artificial intelligence company whose computer vision platform enables checkout-free payment experiences for the real world. Its proprietary AI-driven technology reaches more than 50 million customers while reducing costs, increasing transparency and capturing additional revenue for real estate partners. Following its take-private acquisition of SP+, Metropolis is now the largest parking network in North America with more than 4,000 locations. To learn more about Metropolis, please visit www.metropolis.io.

Why Work With Us

We’re not your typical technology company. We’re world-class software and hardware engineers, we’re neighborhood urbanists and operators, we’re caring customer support specialists, we’re nerdy data scientists and machine learning engineers, we’re designers and architects… and many things in-between and beyond.

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Metropolis Technologies Offices

OnSite Workspace

Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week.

Typical time on-site: None
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