Manager, Transformation and Automation
Team: Fraud Risk and Control – Global Fraud Detection and Operations (GFDO)
The Role:
As Manager, Transformation and Automation, you will support the execution of strategic initiatives that drive operational improvements across the fraud organization. This role is ideal for someone who excels at managing projects, identifying process gaps, and communicating progress through clear, compelling visuals.
You’ll work closely with leadership to organize workstreams, track milestones, and create materials that highlight both needs and successes. Your ability to bring structure, clarity, and momentum to complex efforts will be key to your impact.
Key Responsibilities:
- Support transformation projects from planning through execution.
- Identify operational gaps and propose solutions to improve efficiency and effectiveness.
- Create executive-ready presentations, charts, and dashboards to communicate progress and outcomes.
- Collaborate with internal teams and external partners to align on goals and deliverables.
- Maintain project documentation, timelines, and status updates.
Skills and Experience:
- Bachelor’s degree or equivalent experience in business, project management, analytics, or a related field.
- Strong project management and organizational skills.
- Proficiency in PowerPoint, Excel, and data visualization tools such as Miro, Vizio, Jira etc.
- Ability to synthesize complex information into clear, actionable insights.
- Experience in fraud operations or financial services is a plus.
- Background in training content development is a bonus.
- Willingness to do some travel if needed.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
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What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
