Assistant Store Manager
Location: Grand Rapids, MI
Pay: $19.39 per hour
Job Type: Full-time
Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled.
About the Role
Join our team in "Doing the Most Good" as an Assistant Store Manager In Training. In this support leadership role, you'll learn to assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. This full-time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in your community.
Essential Responsibilities
Leadership & Operations
- Support staff training and supervision as assigned
- Implement strategies to meet production and sales goals
- Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
- Ensure compliance with OSHA and Salvation Army safety/security policies
- Work with store manager to keep income and expenses within budgeted parameters
- Protect resources through product control procedures to prevent shrinkage
Customer & Community Relations
- Implement customer development and retention plans
- Create an enjoyable shopping experience
- Work proactively to improve The Salvation Army's image among staff and community
- Support The Salvation Army's mission statement
Administrative
- Support banking and record-keeping procedures
- Document and provide information for personnel reviews and corrective actions
- Communicate with Store Manager regarding all aspects of store operations
- Handle all other duties as assigned
Training Provided
- Paid training on register and store procedures
- Ongoing coaching and support from store leadership
- Opportunity to build retail and customer service skills
Why Join Us
- Mission-driven work that supports programs in your community
- On-the-job training
- Team-oriented environment
- Employee Discount, Employee Assistance Program, and more!
Qualifications
Required
- High School Diploma or equivalent
- 2 years retail experience (thrift experience a plus)
- Valid Driver's License
- Strong English communication skills
- Basic computer proficiency including POS systems
- Ability to pass pre-employment background check
Physical Requirements
- Regular standing, walking, and manual dexterity
- Ability to lift/move up to 50 pounds regularly
- Occasional lifting up to 100 pounds
- Capability to climb, balance, stoop, kneel, or crouch as needed
- Clear vision (close and distance) with ability to adjust focus
Schedule Requirements
- Flexibility to work early shifts, late shifts, and most weekends
- Available for occasional travel to various locations for work or training
Working Environment
- Store environment with quiet to moderate noise level
- May experience temperature fluctuations based on weather
- Some exposure to dust
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Skills Required
- High School Diploma or equivalent
- 2 years retail experience
- Valid Driver's License
- Strong English communication skills
- Basic computer proficiency
- Ability to pass pre-employment background check
What We Do
The Salvation Army is a church and charitable organization known for its charity work in over 120 countries, committed to 'Doing the Most Good' through community programs and aged care.
