Manager In Training

Posted 5 Days Ago
Be an Early Applicant
Mesa, AZ, USA
In-Office
Junior
Healthtech • Professional Services
The Role
The Manager in Training rotates through clinic roles while developing leadership, patient consultation, sales, business development, marketing, care coordination, and operational skills. The role involves educating patients about mental health treatments, addressing concerns, supporting patient satisfaction, using electronic health records, and preparing for advancement into clinic and regional management. Relocation is required, along with successful completion of a criminal background check.
Summary Generated by Built In

Manager In Training - Ignite Your Business Acumen in Healthcare!

Are you eager to ignite your career in the dynamic healthcare industry? Serenity is seeking a highly motivated and ambitious Manager in Training. This remarkable opportunity not only provides hands-on experience in various clinic roles but also propels you towards a full-fledged leadership position within Serenity's expanding business landscape. Through comprehensive training and mentorship, you'll gain an in-depth understanding of clinic operations and develop the skills to lead and drive business growth. As a key liaison between our organization and our valued patients, you will have the opportunity to connect with individuals, promote innovative medical solutions, and help them reclaim their lives.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

Please Note: This position requires a willingness to relocate.

Training Highlights:

  • Rotations: Engage in immersive 1–3 month rotations across various clinic positions, gaining comprehensive knowledge and leadership skills.
  • Persuasive Communication: Hone your ability to promote our advanced healthcare options and overcome customer objections.
  • Business Development: Learn strategies to drive business growth and collaborate on innovative marketing initiatives.
  • Elevate Patient Experience: Advocate for mental health, educate customers on transformative treatments, and prioritize patient satisfaction.
  • Data-Driven Decision Making: Master our Electronic Health Records system for accurate and efficient care coordination.
  • Strategic Consultations: Develop exceptional consultation skills to gather crucial patient information and design personalized treatment plans.

Who We Are:

At Serenity, we firmly believe that mental health is an integral component of overall well-being, and we are committed to making a positive impact on our patients' lives. We are equally dedicated to providing our team members with an exceptional work environment that fosters growth, innovation, and business success. By investing in our people and cultivating a culture of collaboration and continuous improvement, we ensure that together, we can achieve extraordinary outcomes.

 *This position is contingent on successfully completing a criminal background check upon hire.


Requirements

Minimum Qualifications:

  • Minimum of 1 year of experience in a supervisory role or currently pursuing a business-related field of study, demonstrating your aptitude for leadership and team management.
  • 2+ years of sales experience
  • Showcasing exceptional interpersonal skills, maintain confidentiality and effectively resolve common patient or customer concerns, ensuring a seamless and positive experience.
  • Embrace a patient-centric culture while demonstrating a genuine passion for driving business growth and achieving organizational objectives.
  • Possess a self-driven and results-oriented mindset, consistently exceeding expectations and seeking opportunities for personal and professional development.

Benefits

What We Offer:

  • Accelerated Career Growth: Unlock a clear path to advancement within our organization, from Assistant Management to Operations Management, Regional Management, and beyond.
  • Comprehensive Benefits: Enjoy peace of mind with outstanding medical, vision, and dental insurance coverage for yourself and your dependents.
  • 20 days off annually (10 PTO days and 10 Holidays)
  • 401k plan
  • Employee Referral Program: Showcase your exceptional networking skills and earn additional rewards by referring talented individuals to join our Serenity family.

Skills Required

  • At least 1 year of supervisory experience or current enrollment in a business-related field of study
  • At least 2 years of sales experience
  • Exceptional interpersonal and communication skills
  • Ability to maintain confidentiality
  • Ability to resolve patient or customer concerns effectively
  • Patient-centric approach and genuine interest in supporting mental health patients
  • Self-driven, results-oriented mindset with a record of exceeding expectations
  • Willingness to relocate
  • Successful completion of a criminal background check
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The Company
HQ: Fort Worth, TX
300 Employees
Year Founded: 2017

What We Do

Serenity Mental Health Centers provides compassionate, innovative, and evidence-based psychiatric care for conditions like depression, anxiety, PTSD, and ADHD, offering advanced treatments such as TMS and ketamine therapy.

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