About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An urban retreat steeped in historic beauty. Stroll the city’s biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence.About the role
The Four Seasons Hotel Firenze seeks a talented Manager in Training for our P&C department. As a Manager in Training (MIT) – People & Culture, you will work alongside the People & Culture team, gaining exposure to all P&C aspects while contributing to an exceptional employee experience. This 18-month development program is designed for a people-oriented individual with strong business acumen who is eager to make an impact, grow as a leader and build a successful career within Four Seasons. Through hands-on experience, mentorship, and cross-functional exposure, you will develop the skills and confidence needed to become a future leader within the organization.
What you will do
- Support the daily operations of the People & Culture department and participate in key P&C initiatives.
- Develop a strong understanding of Four Seasons culture, values, and people practices.
- Assist with recruitment activities, including candidate screening, interviews, onboarding, and employer branding initiatives.
- Contribute to employee engagement programs, recognition activities, and internal events.
- Support learning and development initiatives, training coordination, and talent development programs.
- Assist with employee relations matters while maintaining professionalism and confidentiality.
- Collaborate with all employees across the hotel, building strong relationships and providing P&C support.
- Gain exposure to workforce planning, performance management, compensation, and P&C analytics.
- Participate in projects aimed at enhancing the employee experience and supporting business objectives.
- Develop leadership, communication, and project management skills while preparing for future leadership opportunities.
What you bring
- Degree in Human Resources, Hospitality Management or a related field.
- Previous internship or work experience in Human Resources, hospitality, or a people-focused environment is preferred.
- Passion for people, hospitality, and creating positive workplace experiences.
- Strong interpersonal and communication skills with the ability to build relationships at all levels.
- High level of professionalism, integrity, and discretion when handling confidential information.
- Proactive mindset, strong organizational skills, and attention to detail.
- Curiosity, adaptability, and a genuine desire to learn and grow.
- Proficiency in English. Italian is a plus.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Employee Meals
Schedule & Hours:
Full-time position based in Florence.
Skills Required
- Degree in Human Resources, Hospitality Management, or a related field
- Previous internship or work experience in Human Resources, hospitality, or a people-focused environment
- Proficiency in English
- Strong interpersonal and communication skills
- Professionalism, integrity, and discretion when handling confidential information
- Proactive mindset, organizational skills, and attention to detail
- Curiosity, adaptability, and desire to learn and grow
- Italian language proficiency
What We Do
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.
