Summary
Our Manager in Training (MIT) Program is a twelve (12) month rotation designed for graduating seniors and recent graduates who are ready to launch their careers in hospitality. This structured program provides hands-on experience across key resort departments, real responsibility from day one, and mentorship from experienced hospitality leaders.
This Administrative MIT rotates through the following divisions of the resort: Finance, HR, Marketing, Revenue, Sales, Executive Office support, reporting, coordination, and back-office operations
Key Responsibilities:
- Participate in departmental rotations and support daily operations
- Deliver high-quality guest service and uphold brand standards
- Assist supervisors and managers with operational and administrative tasks
- Learn scheduling, inventory control, reporting, and basic financial processes
- Collaborate with cross-functional teams to support resort initiatives
- Demonstrate leadership potential and a willingness to learn
Internal Relationships
Reports to Director of People & Department Leader. Works closely with various leaders and associates of the Resort.
External Relationships
Maintains appropriate relationships with outside vendors and members and guests.
Qualifications
- Basic hotel product knowledge, i.e. staffing, operations, safety, security, terminology, and hotel policies
- Basic knowledge of the hotel structure/layout and how all departments interact
- Organizational Skills: Strong organizational and multitasking abilities, with keen attention to detail and the ability to prioritize tasks effectively in a dynamic work environment.
- Communication Skills: Excellent written and verbal communication skills, with the ability to interact professionally with internal and external stakeholders at all levels.
- Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.
- Discretion: Demonstrated ability to handle confidential information with discretion and professionalism.
- Adaptability: Flexible and adaptable to changing priorities and deadlines, with a proactive and resourceful approach to problem-solving.
- Team Player: Collaborative mindset with the ability to work effectively both independently and as part of a team, supporting colleagues and contributing to a positive work environment.
Education/Experience Requirements
- Graduating senior or recent university graduate (Hospitality, Business, or related field preferred)
- Strong interest in hospitality, service, and operations
- Positive attitude, adaptability, and eagerness to learn
- Strong communication and teamwork skills
- Ability to work flexible hours, including weekends and holidays
Physical Requirements
Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.
In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Skills Required
- Graduating senior or recent university graduate
- Hospitality, Business, or related field
- Strong interest in hospitality, service, and operations
- Basic hotel product knowledge, including staffing, operations, safety, security, terminology, and hotel policies
- Basic knowledge of hotel structure, layout, and departmental interactions
- Strong organizational and multitasking skills with attention to detail and prioritization ability
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
- Ability to handle confidential information discreetly and professionally
- Adaptability and proactive problem-solving skills
- Ability to collaborate effectively independently and as part of a team
- Positive attitude and eagerness to learn
- Ability to work flexible hours, including weekends and holidays
- Ability to lift up to 50 pounds and frequently carry up to 25 pounds
- Ability to walk or stand for significant periods and perform reaching, handling, talking, hearing, and seeing activities
What We Do
The Boca Raton, amidst 200 waterfront acres, is a private, gated Resort which provides a year-round escape for its members and guests. For nearly 100 years, people have experienced our unique vision of the coveted South Florida lifestyle. Now, a property-wide transformation is inspiring A New Golden Era, with new ways to eat, play, and stay. More than ever, the key to it all is our people—our team. Seize the opportunity to build your extraordinary future by becoming a key part of The Boca Raton, an icon of South Florida leisure. Enjoy perks that give you and your loved ones a taste of the exceptional experiences we provide our guests: - Travel discounts - Discounted meals - Exclusive property benefits - Discounted resort amenities in the summer - Camps and activities for associates' children Feel secure in your future while focusing on what matters today, including perks that promote financial wellness and work-life balance: - Competitive pay - 401(k) match - Paid life insurance - Mental wellness support Be celebrated for your hard work and surrounded by a team that lifts you up: - Associate appreciation month - Annual service and milestone awards - Monthly birthday celebrations Let your ambitions drive your dreams and take you as far as you want: - Tuition reimbursement - Lynn University discounts - Manager-in-training programs - Ongoing learning opportunities - Leadership development programs - Cross-departmental collaboration and job shadowing
