Manager Trainee
Department:Clinic Operations
Full Time/PRN:Full Time (Monday-Friday 8:00 AM - 5:00 PM)
Job SummaryThe Manager Trainee is responsible for developing the knowledge, skills, and competencies necessary to transition into a clinic management role. Through hands-on training, mentoring, and rotational assignments, the Manager Trainee gains experience in clinic operations, patient services, regulatory compliance, employee supervision, financial management, and quality improvement initiatives.
Essential Duties & ResponsibilitiesOperational Management: Assist with daily clinic operations; Support workflow management; Identify process improvement opportunities; Participate in scheduling and staffing. Patient Experience: Support high customer service standards; Assist with patient concern resolution; Maintain HIPAA compliance. Leadership Development: Participate in employee coaching and training; Assist with onboarding; Develop leadership skills; Promote a collaborative work environment. Compliance & Quality: Learn regulatory standards; Assist with audits and compliance activities; Support patient safety initiatives; Participate in improvement projects. Financial & Administrative: Assist with productivity tracking and KPIs; Learn budgeting and revenue cycle fundamentals; Support inventory management; Prepare reports and maintain records. Professional Development: Complete training programs; Participate in meetings and projects; Demonstrate commitment to growth and development.
Minimum QualificationsHigh school diploma or equivalent required; Bachelor’s degree preferred; Minimum three (3) years of supervisory experience preferred; Medical office experience strongly preferred; Ability to read, write, and understand communication; Basic computer proficiency required.
Skills & CompetenciesStrong interpersonal and communication skills; Ability to build relationships; Organizational and problem-solving skills; Ability to maintain confidentiality; Proficiency in Microsoft Office and healthcare systems; Ability to manage multiple priorities in a fast-paced environment.
Working ConditionsPrimarily clinic-based environment; Standard weekday schedule with potential for occasional additional hours based on operational needs.
All candidates must be able to perform the essential functions of this position. The American with Disabilities Act (ADA) requires that reasonable accommodations be made for qualified individuals to help perform the essential functions of the position.
South Central Regional Medical Center is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, national origin, age, disability, or genetic information.
Skills Required
- High school diploma or equivalent
- Bachelor's degree
- Minimum three (3) years of supervisory experience
- Medical office experience
- Ability to read, write, and understand communication
- Basic computer proficiency
- Proficiency in Microsoft Office and healthcare systems
- Strong interpersonal and communication skills
- Ability to maintain confidentiality (HIPAA compliance)
- Ability to manage multiple priorities in a fast-paced environment
What We Do
South Central Regional Medical Center is a 285-bed, public not-for-profit hospital located in Laurel, MS founded in 1952. The hospital primarily serves a 4-county area: Jones County, Jasper County, Wayne County and Smith County. The primary focus of the South Central Regional Medical Center Health System is to provide excellent healthcare services to the residents of South Central Mississippi and to improve the quality of life in the region. With more than 80 physicians on staff representing 28 medical specialties, South Central continues to meet the healthcare needs of a growing region. With over 2,100 employees throughout the health system, the highly skilled healthcare professionals work with cutting-edge technologies and offer the most modern diagnostic and treatment options.
