Description
SUMMARY
Provides day-to-day leadership, guidance, quality control and support of Goodwill Construction Skills Training programs and facility. Manages quality services provided, program success and outcomes, Safety and Security, as well as relationships with training partners, community partners, Career Navigators, and the Employer Engagement Team by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below in order of importance, from most important to least important.
Provides day-to-day leadership, supervision and operational support required to achieve annual departmental performance objectives.
Interfaces with internal teams of all phases of the intake process and career continuum to assist participants seeking services.
Updates Standard Operating Procedures, activities and a succession plan for the Goodwill Trade School team.
Remains current on best practices, trends and opportunities in the construction industry.
Makes connections between internal research, workforce data and impact, best practices and organizational needs to develop effective solutions. Analyzes service delivery data and monitors service outcomes.
Supervises staff; see Supervisory Responsibilities below.
Communicates strategic direction of Goodwill Construction Skills Training Center operations to internal and external stakeholders.
Ensures program meets National Center for Construction Education and Research (NCCER) requirements to qualify as a Training Unit. Audits NCCER performance profiles for signatures and dates.
Assists Trade School Leadership with networking with local companies and subject matter experts to establish a base of qualified instructors who are able to train current industry needs. Provides direction to instructors regarding daily responsibilities.
Participates in strategic planning and needs assessment/research activities to build Goodwill Construction Skills programs that supports and accomplishes the organization’s mission; and
utilizes technology to improve processes, engage participants and improve accessibility to learning while driving training outcomes.
Assesses and enhances engaging and relevant training, consults with management to analyze efficiency and effectiveness and works with Director to identify recommended changes.
Oversees data collection, monitors outcomes as well as appropriate budget information, uses data analytics to identify trends and opportunities and maintains appropriate data and reports as appropriate.
SUPERVISORY RESPONSIBILITIES
Directly supervises Trade School Training Coordinator, Support Specialist, Instructors, Teaching Assistants, Trade School Navigator, and Trade School Training Program Experience Coordinator. Carries out supervisory responsibilities in accordance with the organization's policies and procedures. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding; coaching and mentoring; addressing complaints and resolving problems; participating in budget development and management.
ADDITIONAL RESPONSIBILITIES
Serves on organizational, divisional, and community teams and projects as needed.
Performs other job-related tasks as assigned by the Director, Goodwill Construction Training
Requirements
EDUCATION and/or EXPERIENCE
Bachelor's Degree (B.A.) from a four-year college or university in Construction Management, Business or related field and five years of increasingly responsible management experience in Trade Industry Adult Education; or the equivalent combination of education and experience.
INDUSTRY EXPERTISE
Subject Matter Expert in Construction Industry Adult Education.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License (Class C), car insurance and reliable automobile and safe driving record (as determined by the Agency's insurance carrier) required.
PHYSICAL DEMANDS
While performing the duties of this job, the team member is regularly (more than 2/3 of the day) required to sit and use hands to finger, handle, or feel. The team member frequently (1/3 to 2/3 of the day) is required to talk or hear. Regular local travel required in the community to provide employer and business services, marketing, and recruitment activities. The team member will occasionally be required to wear safety equipment (i.e., hard hats, safety glasses, tool belt, construction boots, etc.), lift and carry materials weighing up to 50 lbs.
Skills Required
- Bachelor's Degree in Construction Management, Business, or related field (or equivalent combination of education and experience)
- Five years of increasingly responsible management experience in Trade Industry Adult Education
- Subject Matter Expert in Construction Industry Adult Education
- Familiarity with NCCER requirements and ability to audit NCCER performance profiles
- Valid Driver's License (Class C), car insurance, reliable automobile, and safe driving record
- Experience supervising, hiring, training, and managing program staff
- Ability to perform regular local travel and occasional lifting up to 50 lbs; ability to wear required safety equipment
What We Do
Established in 1965, Goodwill Industries of the Southern Piedmont is a nonprofit organization that connects people to opportunities to find gainful employment and meaningful work. With more than 25 retail stores and 30 donation sites, Goodwill uses proceeds from the sales of donated goods to fund skills training and employment services offered free of charge to thousands of people in our community each year. Through its retail stores, donation sites, the Goodwill Opportunity Campus, and partnerships with employers and other organizations throughout the region, Goodwill builds pathways for people to uncover their passions, enhance their skillsets, and pursue the life they want to achieve for themselves and their families—creating a brighter future for all.
