We’re looking for a Manager, Total Rewards to help us manage Hootsuite’s TR programs including global compensation, benefits and mobility, equity compensation and short term incentives. This role drives Hootsuite’s compensation programs, including base pay, incentives, and equity plans. It oversees global benefits programs and leads the design and administration of global mobility initiatives, including relocations, international assignments, and compliance with local laws, tax, immigration, and social security regulations. You’ll be a SME on the delivery of existing programs, as well as the launch of new programs and events. This role is open to applicants located across Canada, and the USA where we comply with our legal hiring entities. In this role, you will report to our Senior Manager, Total Rewards.
WHAT YOU’LL DO:
- Lead and develop the reporting team, including hiring, coaching, mentoring, and performance management. Perform full scope of people management responsibilities.
- Manage and administer Hootsuite’s global benefits programs, ensuring compliance with local regulations, consistent employee experience, and alignment with business goals.
- Recommend and consult on benefits and wellness programs by analyzing employee needs, market trends, and organizational priorities.
- Lead the design and implementation of global mobility programs, including permanent relocation, short- and long-term assignments, business travel, and commuter programs.
- Ensure global mobility, benefits, and compensation programs comply with local laws, tax, immigration, and social security regulations. Provide guidance on shadow payroll, international treaties, and exemptions.
- Serve as the first point of contact for People Partners and Recruiters for mobility and benefits inquiries; develop resources such as policy guides, sessions, and legislative alerts.
- Drive and implement Hootsuite’s compensation programs to attract, retain, and motivate top talent, including base pay, incentives, and equity plans.
- Collaborate with People Partners and Total Rewards teams to execute programs such as job leveling, merit increases, promotions, bonuses, and pay equity initiatives.
- Conduct market reviews and benchmarking for compensation, benefits, relocation packages, and mobility services to ensure competitiveness.
- Manage global equity compensation plans, including grants, system maintenance, reporting, and communications, partnering with senior leaders, Legal, and Finance.
- Build strong consultative relationships with Talent Acquisition, People Operations, business leaders, and external vendors to deliver scalable, strategic, and compliant total rewards solutions.
- Perform other related duties as assigned
WHAT YOU’LL NEED:
- Extensive experience in equity compensation, total rewards, global benefits, or equivalent and up to 3 years in global mobility.
- Strong knowledge of global compensation, benefits, and mobility programs.
- In-depth understanding of local and international labor laws, tax, social security, and immigration regulations.
- Proven track record leading and developing high-performing teams.
- Experience designing and implementing global mobility and relocation programs.
- Experience working with cross-functional teams and building consultative relationships with business leaders, HR partners, and external vendors.
- Experience conducting market benchmarking and compensation analysis
- Hands-on experience administering equity plans, global benefits, and mobility programs, with strong understanding of immigration, tax, relocation, social security, and regulatory compliance. Shareworks experience preferred.
- Advanced analytical skills and ability to interpret HR data to inform decisions.
- Project management skills and ability to execute programs end-to-end.
- Excellent communication and interpersonal skills, with the ability to convey complex HR topics clearly.
- Strong consultative and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced, global environment.
- Adaptability and willingness to stay current with HR trends, regulatory changes, and best practices.
WHO YOU ARE:
- Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
- Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
- Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
- Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
- Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
- Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
- Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
- Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
- Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
This posting is for a current vacancy for which we are actively hiring.
#LI-Remote #LI-NS1
Use of AI in Hiring
Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.
Top Skills
What We Do
Hootsuite has been on the pulse of how people use social media for over a decade. As the global leader and world’s first social media management platform, we put social to work in every corner of every organization, from the smallest business to the largest enterprise. We are committed to helping customers harness the power of social media to ignite their brand and business.
How? Over time, we’ve adapted our software to help businesses reach their customers more efficiently across multiple platforms, improve their customer service and gain deeper analytics and consumer insights. Through our deep expertise in social media management, social insights, employee advocacy, and social customer care, we empower organizations to strategically grow their brands, businesses, and customer relationships – while guiding them through the wild world of social media.
Put simply, we help our customers with:
Social media marketing: Create, schedule, publish, and manage content and ad campaigns across social networks from a single dashboard. We help maximize the impact of social marketing by providing real-time insights, so customers can focus on other areas of their business.
Social care: By combining the power of conversational AI with the human touch of our customers’ team(s), our customer messaging platform delivers exceptional customer experiences at scale.
Social customer care: We help our customers meet their customers where they are at. Using Hootsuite, businesses can view and manage all of their customer conversations in one dashboard, providing service that’s seamless and personal.
Why Work With Us
As the creators of social media management, Hootsuite has been on the pulse of this dynamic and ever-changing space since our inception. Working at Hootsuite means being at the forefront of social innovation, tapping into courageous creativity to guide customers through the wild world of social, and helping to define what it means to ‘be social.’
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