Manager, Third Party Risk Management

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the role:

The Manager, Third Party Risk Management (TPRM), is responsible for overseeing the enterprise TPRM Policy, Operating Guideline, and supporting procedures. As a second line of defence (2B) role, the Manager provides governance, oversight, and guidance to support the effective management of third-party risks.

The enterprise third-party governance framework support coordinated risk oversight across business partners and second-line risk functions throughout the third-party lifecycle.

The Manager supports the ongoing evolution of the TPRM program through innovation, transformation, process enhancement, and AI-enabled initiatives. The role works closely with Business Group Risk Office teams and other stakeholders to drive the effective implementation and adoption of program changes across the enterprise.

What will you do?

• Assist the Director in the maintenance, and ongoing enhancement of the TPRM program including updates to the TPRM Policy and Enterprise Operating Guideline (EOG)
• Monitor compliance to the TPRM Policy including tracking and reporting of Policy Non-Compliances (PNC) and Key Risk Indicators (KRI)
• Aggregate, analyze and challenge third-party data across Business Groups to support evaluation of the enterprise third-party risk profile
• Support regulatory requirements and data collection exercises relevant to third-party risk
• Support development, maintenance and delivery of training to Business Group Risk Office teams and other stakeholders as required
• Provide guidance and advice to the Business Group Risk Office teams when judgement or further clarification is required on adherence to the TPRM Policy and EOG
• Review Business Groups’ process documents to ensure alignment with the TPRM Policy and Enterprise Operating Guideline (EOG), identifying gaps and recommendations as appropriate

What do you need to succeed?

• 5+ years of risk management experience, with 2+ years of experience supporting TPRM Programs, controls and processes, ideally within a major Federally Regulated Financial Institution
• Bachelor’s degree in Business, Management, Finance, or other relevant field and / or certification
• Exceptional analytical, problem-solving, and decision-making abilities, with keen attention to detail
• Excellent communication and interpersonal skills, with the ability to influence and communicate complex concepts to a diverse audience
• Proactive and adaptable mindset with the ability to thrive in a fast-paced and rapidly evolving industry and organization
• Well developed writing and visual presentation skills to sufficiently articulate analytics results, options, recommendations and reporting
• Demonstrable experience of developing strong working relationships with cross-functional business areas and multi-stakeholder landscape to drive execution of key deliverables and facilitate successful risk management within the Three Lines of Defense model

Preferred Skills:

• Understanding of the different risk domains pertaining to third party risk management and their unique requirements is advantageous

What's in it for you?

• Hybrid work environment
• A friendly, collaborative, and inclusive culture
• 20 vacation days per year
• Flexible Benefits from the day you join to meet the needs of you and your family
• Pension, stock and savings programs to help build and enhance your future financial security
• The opportunity to move along a variety of career paths with amazing networking potential
• Access to our Global Learning Centre, available 24/7 for your learning needs
• Wellness programs that support the three pillars of your health – mental, physical and financial

Recent Awards:

• We are honoured to be recognized as a 2022, 2023, 2024 and 2025 Best Workplaces in Canada by Great Place to Work® Canada

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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