Manager - Technology Strategy and Operations (IC)

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary: 
CVS Health is seeking a highly motivated and experienced professional to join our team as Manager – Technology Strategy & Business Operations (S&O) in Information Security and Technology Solutions (ISTS) organization. The ISTS organization is a large, dynamic, complex and high-performing organization that spans Infrastructure, CyberSecurity, Digital workplace, Solutions Engineering Enterprise Systems,  Developer Experience, Software and Strategic Operations functions.
As a Manager (IC) S&O, you will work with S&O leads and the leadership team and drive the strategic plan for the organization. You will help to shape how we align and execute against key initiatives that unlock the potential of technology in service of our business goals. To be effective in role, you will demonstrate strong technical and business acumen, collaborative influence and analytical problem-solving.

Required Qualifications:

• 5+ years of experience in Strategy, Business Operations or Management Consulting, or Product Management with specific expertise in Technology Strategy development and execution
• 2+ years of experience supporting organizational change, e.g., strategic initiatives, products, services etc.
• Understanding of technology concepts as they relate to large enterprises. Previous IT/High-tech experience highly valuable, understanding of IT hardware/software/services/Security technology trends

Preferred Qualifications:

• Strong communication skills, and relationship building across multiple stakeholders
• Ability to analyze and structure recommendations and build compelling narratives, with quantitative and qualitative lens
• Strong Program/ Project Management skills
• Ability to work collaboratively in a fast-paced and dynamic environment
• Ability to quickly understand a complex enterprise function in a highly matrixed organization
• A passion for continuous learning and innovation 

Key Responsibilities:

• Support developing a comprehensive multi-year view of our technology strategy, ensuring it aligns with our Business Unit strategies, in collaboration with S&O lead(s), and ISTS leadership team and key stakeholders
• Help drive strategy alignment, planning and execution rhythm and operational excellence in collaboration with Strategy & Ops leads, chief-of-staff team and cross-functional product, engineering and operations teams within ISTS and DDAT and other internal functions e.g. Finance, Procurement, HR etc.
• Track strategic initiative progress through KPIs and drive accountability for execution
• Support vendor/partner alignment efforts as needed
• Help identify gaps, and support resolution of cross-functional execution across the strategy spectrum
• Create executive presentations, communications, and summary documents
• Research, analyze and stay engaged with the general technology landscape to inform investments and priorities

Education:

• Bachelor’s degree or, equivalent experience (HS diploma + 4 years relevant experience)

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.