Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Technology Account Manager, Kuwait
Responsibilities• Acts as a project manager and key end-to-end resource lead on small to mid-sized projects• Supports the product delivery process by developing delivery process maps and by completing assigned tasks for the delivery process• Contributes to the delivery of integrated solutions that address customer needs• Supports Customer Delivery teams, internal partners and key stakeholders to provide support in a market or region• Researches and delivers solutions for complex problems and responds to inquiries on products and tools for internal and customers• Analyzes data from product delivery projects and reports on performance relative to success metrics• Helps identify customer needs and contributes to the delivery of integrated solutions that address those needs• Develops and maintains strong working relationships, with partners in other business functions in Product and Technology to complete deliver and customer support tasks
Requirements:• Moderate professional experience in financial services, cards, payments or another related field• Understands MasterCard's product delivery process• Experience working at MasterCard facilities and on Customer business locations• Lives in Kuwait
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Skills Required
- Moderate professional experience in financial services, cards, payments, or a related field
- Understanding of Mastercard's product delivery process
- Experience working at Mastercard facilities and customer business locations
- Must live in Kuwait
What the Team is Saying
Mastercard Compensation & Benefits Highlights
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Retirement Support — Retirement matching is described as a standout element of the package, with a notably high employer contribution and access to financial-planning resources. Feedback suggests this materially boosts long-term total compensation value.
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Parental & Family Support — Paid new-parent leave of at least 16 weeks and financial assistance for fertility, adoption, and surrogacy are emphasized as major strengths. These offerings support familial needs across multiple life stages.
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Leave & Time Off Breadth — Generous PTO, personal days, sick time, holidays, and paid volunteer days are consistently highlighted. Feedback suggests these allowances compare favorably and meaningfully enhance work-life balance.
Mastercard Insights
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.
