At Briggs Industrial Solutions, our team members and our culture are just as important to the company as serving our customers. We believe our team members are the key to our success and we pride ourselves in hiring the highest quality people, placing emphasis on safety, ethics, integrity and respect. We are an ESOP-owned company with a customer-first focus. We realize the decisions we make about investments and operating practices ultimately affect the lives of our co-workers, families and business partners. And like those who went before us, every one of us takes that responsibility seriously.
Businesses: Briggs Equipment, Briggs Earth & Ag, Briggs Truck & Rail, Briggs Warehouse Solutions
Mission Statement: Keep business moving by being proactive, accessible, knowledgeable and above all else safe.
Value Proposition: We are an ESOP-owned company with a customer-first focus. Our solutions experts help keep your business moving by being proactive, accessible, knowledgeable and safe.
Values: Balance, Respect, Integrity, Growth, Grit, Safety
Competitive benefits:
- 401(k)
- Educational Assistance
- Employee Assistance Program (EAP)
- Employee Stock Ownership Program (ESOP)
- Hands On and Virtual Training
- Paid Holidays
- Paid Time Off
Simply stated, Briggs team members strive to do the right thing by exceeding the expectations of each other, our customers and our community.
POSITION PURPOSE:
The Manager, Technical Training is responsible for overseeing the technical training programs across the business unit. This role ensures training aligns with original equipment manufacturer (OEM) requirements, supports operational goals, and enhances technician capabilities. Lead a team of Technical Trainers, coordinate training schedules, and ensure consistent delivery and tracking of training activities. Ensures all Briggs Industrial Solutions standards are adhered to and executed consistent with company direction.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
- Oversee the delivery of technical training programs to meet business needs and comply with OEM standards.
- Collaborate with operation leaders to identify and assess training needs across the organization.
- Communicate training plans and updates clearly across all levels of the organization.
- Support trainers in evaluating participant performance and ensure training content remains relevant and effective.
- Provide feedback to leadership on team member participation and skill development opportunities.
- Coordinate with OEMs and third-party providers to arrange specialized training sessions.
- Manage training schedules, class offerings, and logistics to ensure smooth execution.
- Track training completion and maintain accurate records for compliance and reporting
- Stay current on training trends and recommend improvements to enhance program effectiveness.
- Lead, coach, and develop a team of Technical Trainers to ensure consistent and high-quality training delivery.
- Perform other related duties as assigned.
minimum qualifications
Basic Knowledge & Competencies:
- Strong presentation, verbal and written communication skills, with the ability to convey technical concepts clearly
- Skilled at managing multiple priorities in a fast-paced environment and meeting tight deadlines.
- Proven track record of building relationships across all levels of the organization.
- High attention to detail and accuracy in documentation, scheduling, and reporting.
- Broad exposure to blended learning approaches, to include classroom and e-learning
- High competency in the areas of: adult learning principles, decision-making, time management, and customer focused training delivery.
- Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Previous Experience/Education:
- Bachelor’s Degree or equivalent experience required
- 5+ years’ experience in forklift repair or related industry preferred
- 3+ years’ leadership experience preferred
- 5+ years’ of training facilitation and training experience preferred
- Experience designing instructor-led training and evaluating learning outcomes
- Demonstrated ability to assess and manage vendor partnerships for training delivery
PHYSICAL REQUIREMENTS
- Standing, walking, lifting, twisting and bending on a frequent basis
- Ability to lift up to 40 pounds
- Up to 75% travel
Skills Required
- Bachelor's degree or equivalent experience
- Strong presentation, verbal, and written communication skills
- Ability to convey technical concepts clearly
- Ability to manage multiple priorities and meet tight deadlines
- Relationship-building skills across all organizational levels
- High attention to detail and accuracy in documentation, scheduling, and reporting
- Exposure to blended learning, including classroom and e-learning
- Knowledge of adult learning principles, decision-making, time management, and customer-focused training delivery
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
- 5+ years of experience in forklift repair or a related industry
- 3+ years of leadership experience
- 5+ years of training facilitation and training experience
- Experience designing instructor-led training and evaluating learning outcomes
- Ability to assess and manage vendor partnerships for training delivery
- Ability to lift up to 40 pounds
- Ability to stand, walk, lift, twist, and bend frequently
What We Do
Briggs Industrial Solutions was created from our original company Briggs Equipment which has been in business for more than 125 years. With a desire to diversify the business and provide a more comprehensive offering to our customers we created four distinct businesses: Briggs Equipment, Briggs Truck & Rail, Briggs Earth & Ag and Briggs Warehouse Solutions. Each business has dedicated leaders to drive customer experience and future growth.
