As a Solutions Manager for the EMEA region, you’ll have the responsibility to manage, grow and coach a team of Solutions Consultants that are supporting our Sales motions (direct and channel).
It’ll be your mission to closely align with the Sales leads and with the global Solutions organisation to make sure you help them reach their targets and participate in developing the strategy for EMEA.
As the local manager of the Solutions organisation, you will also work with the CSMs and leadership team in EMEA, putting customers first and channeling all escalations and feedback from the market.
Responsibilities- Manage and scale the EMEA Solutions team into a world-class technical function through strong coaching, mentorship, and hiring.
- Execute regional strategy in collaboration with Sales, Customer Success, and the global Solutions organization to drive revenue growth.
- Act as a trusted advisor and subject matter expert on Dropbox products, with deep technical expertise in API integrations, AI technologies, and enterprise security.
- Introduce and support the adoption of new product offerings in the EMEA market, with a strong focus on AI and security solutions.
- Partner with cross-functional teams (Product, Engineering, Sales, Customer Success) to ensure technical alignment across the customer journey—from pre-sales to post-sales.
- Drive operational efficiency across the region, ensuring all sales engagements receive the technical support required to succeed.
- Represent customer feedback and market needs back to Product and global leadership to influence roadmap and prioritization.
- 3+ years of people management experience leading technical pre-sales or customer-facing teams in a SaaS environment.
- 5+ years of experience in technical sales engineering or similar roles in EMEA, with strong exposure to API-driven architectures and enterprise security (This experience needs to be in addition to the required people management experience).
- Proven success in executing business strategies across regional markets.
- Strong understanding of internet and cloud technologies (e.g., TCP/IP, DNS, HTTPS, proxies, firewalls, caching, AI architectures).
- Excellent communication, presentation, and stakeholder management skills; able to build trust across global and local teams.
- Fluent in English (written and verbal)
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
- Willingness to travel as required.
- Experience working in a global organisation
- Experience in a start up
- Working knowledge and/or experience of Okta, Symantec, Darktrace, Snowflake, Glean, AWS, Atlassian, Slack or Agentforce advantageous.
- Masters degree in Computer Science.
- Fluency in English and an additional European language
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What We Do
We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself—Dropbox is ready for you.
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While remote work is the primary experience for our employees, we also prioritize opportunities for quarterly in-person collaboration knowing that connection is vital to a thriving workforce. We focus on how we work, not where we work.
