Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils!
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We are now looking for a Technical Sales Manager to support UPM Specialty Materials' business in the Americas.
“I’m excited to welcome a new Technical Sales Manager to our team. As we continue to strengthen our market position, we are focused on building a collaborative, innovative, and customer-centric environment where individuals can make a meaningful impact. In this role, you will combine technical expertise with commercial insight to support customers, identify new business opportunities, and deliver value-driven solutions. You will collaborate closely with customers and cross-functional teams to address technical challenges, develop customer-focused solutions, and support paper projects from initial concept through commercialization. You’ll also build strong relationships across the value chain, leverage market insights to anticipate emerging trends, and help identify opportunities that drive innovation and sustainable growth. This is an exciting opportunity to expand your industry network and play a key role in the continued success of our business.” – Sarah Dembroski, Sales Director, Label & Release and Packaging, Americas.
What you will do
Focus on understanding customer needs and provide them with technical expertise and advice.
Foster relationships with customers and external collaborators - become a trusted partner and build influence.
Work closely with the sales team to identify, develop and close new business opportunities.
Provide paper converting and application expertise internally to sales teams, and customer service and externally to customers on-site when appropriate.
Handle customer remarks and claims whenever Customer Service or Operations need technical support.
Actively participate in customer projects and innovation - document activity and progress.
Screen assigned customer inquiries and assess them for initial 'fit' to our paper portfolio.Participate in trade associations and technical conferences related to target market opportunities, share information internally about the latest industry solutions and technologies.
Closely cooperate with and support the product and technology development team.Act as a link between customer and production sites in solving technically complex cases and support the overall quality level improvement of the mills.
Monitor and report on industry trends and enhance company intelligence.
Who you are
You have relevant commercial degree/education and technical understanding of complex products
You have proven history in a customer facing role, ideally in a B-to-B environment or technical sales capacity.
You have sales skills, product, application and process knowledge and experience of the paper industry and market.
You have excellent communication and interpersonal skills
You are commercially minded and excel at networking with others
You are familiar with working in matrix organization
You are decisive and results oriented
You are agile in the face of change
Spanish language skills are preferred
This is what we offer to you
A meaningful job – We have an inspiring purpose ‘We create a future beyond fossils'. Our work is impactful and transformative.
A caring community – Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
Development opportunities – We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
Responsible employer - Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.
Salary range: from 105 000 to 142 000 USD / year based on qualifications and experience
UPM offers a comprehensive benefits package which includes the following:
Health insurance: comprehensive medical, dental and vision plans
Other insurances: disability coverage, life, and AD&D insurance
Retirement plan: 401(k) with company match and employer retirement contribution
Paid time off: 15 days of paid time off plus 13 company holidays
Bonus: annual performance-based short-term incentive plan
Other: professional development opportunities
Benefits are updated annually and plan level eligibility requirements may apply.
Learn about our Rewarding and our Ways of working.
Additional information about the position
This position is fully remote (home-office based).
The position holder will report to Sarah Dembroski, Director, Sales, Label & Release and Packaging, Americas.
For further information about the role, please contact Director, Sales, Label & Release and Packaging, Americas, at [email protected].
How to apply
To apply, please submit your CV and cover letter by August 12, 2026. Please note that we accept only applications submitted through our online application system. We begin reviewing applications as they are received, and you may be contacted before the application deadline.
For support with submitting your application, please contact the HR Service Center at [email protected] or tel. +18777235247.
Learn more about how to apply from our Careers page.
Country-specific information
Only candidates authorized to work within the United States without sponsorship will be considered.
This Job Description is intended to be a guide and is not intended to be a contract of employment, explicit or implicit. All contents are subject to change at the sole discretion of the company. Cooperation is expected of all employees. Other duties may be assigned as needed.
UPM North America is an Equal Opportunity Employer.
UPM Specialty Materials
UPM Specialty Materials has over 40 years of experience producing high-performance, transformative papers for packaging and labelling. In APAC, we also offer office and graphic papers. Our global team of 1,800 experts and mills in China, Finland and Germany serve customers consistently and reliably around the world. upmspecialtymaterials.com
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Skills Required
- Relevant commercial degree or education and technical understanding of complex products
- Proven history in a customer-facing role, ideally B2B or technical sales
- Sales skills, product, application and process knowledge and experience of the paper industry and market
- Paper converting and application expertise to support customers and internal teams
- Excellent communication and interpersonal skills
- Commercially minded with strong networking skills
- Familiarity with working in a matrix organization
- Decisive, results oriented and agile in the face of change
- Spanish language skills
What We Do
We deliver renewable and responsible solutions and innovate for a future beyond fossils across six business areas: UPM Fibres, UPM Energy, UPM Raflatac, UPM Specialty Papers, UPM Communication Papers and UPM Plywood. As the industry leader in responsibility, we are committed to the UN Business Ambition for 1.5°C and the science-based targets to mitigate climate change. We employ 17,200 people worldwide and our annual sales are approximately EUR 11.7 billion. Our shares are listed on Nasdaq Helsinki Ltd. UPM Biofore – Beyond fossils. www.upm.com
