Manager, Technical Sales Enablement

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.

Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

Position Summary

We are seeking a Manager, Technical Sales Enablement to join our team. This individual contributor role focuses on enabling and growing technical field teams, including Sales Engineers and Solution Architects, ensuring they are equipped with the knowledge, tools, and hands-on experience to drive revenue. This position will also own the creation and maintenance of training labs, demo environments, and other technical enablement initiatives.  

In this role, you will apply your technical and interpersonal expertise to empower our technical sales teams. You will develop and deliver training content, manage demo environments, and create immersive, hands-on labs to showcase our platform’s capabilities. We need a professional who can balance the technical intricacies of our products with the ability to communicate effectively across various audiences.  

Key Responsibilities:

• Own the technical enablement roadmap: Develop and execute a plan for training technical sales roles aligned with the company’s growth strategy and product roadmap.  
• Create and maintain demo environments: Ensure environments are up-to-date, reliable, and tailored to effectively showcase product features.
• Contribute to building Demo narratives: Working with SEs and SE leadership, create strong, differentiated narratives (Demo Blocks) and use them to upskill demos across the company.  
• Build technical training labs: Design and deliver hands-on labs to allow Sales Engineers and Solution Architects to gain practical experience.  
• Develop and deliver training sessions: Craft content and deliver sessions that equip technical roles to understand and articulate our platform’s value (in person, where appropriate).  
• Support product launches: Collaborate with product and marketing teams to ensure the technical field team is prepared for new product releases.  
• Evaluate and iterate enablement initiatives: Gather feedback from the field to continuously improve training programs and technical resources.  
• Enablement Owner for Competitive Intelligence - Working with the Product team to ensure we have all the relevant information on competitors and that it is readily available/consumable by the field.
• Collaborate across functions: Work closely with the product, marketing, and sales teams to align enablement initiatives with broader business objectives.  

About You:

You might be a fit for this role if you have:

• 5+ years of experience in technical enablement, pre-sales, or a similar role involving both technical and customer-facing responsibilities.  
• Strong coding skills, with the ability to develop and maintain demo environments and hands-on labs.  
• A proven track record of successfully designing and implementing enablement programs that drive results (bonus for building programs for highly technical products).
• Familiarity with modern software delivery practices such as CI/CD, DevOps, and cloud technologies.  
• Excellent interpersonal and communication skills, with the ability to convey complex technical concepts in simple terms.  
• Experience in managing enablement programs that drive measurable outcomes.  
• Proficiency with sales tools, learning management systems (LMS), and technical platforms.  
• Ability to thrive in a fast-paced environment, take initiative, and solve complex problems.  
• Strong project management skills with a sense of ownership and accountability.  
• Excellent communication, presentation, and storytelling skills, with the ability to translate complex technical concepts into easily understandable content.

This role will be based in our San Francisco, CA offices

What You Will Have at Harness

• Competitive compensation
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Paid Time Off and Parental Leave
• Monthly, quarterly, and annual social and team-building events
• Recharge & Reset Program
• Monthly internet reimbursement
• Commuter benefits

The anticipated base salary range for this position is $180,000 - $200,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.  The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers. 

A valid authorization to work in the U.S. is required

• Harness Grabs a $150m Line of Credit
• Welcome Split!
• Harness Recognized in Inc.'s Best Workplace Awards 2022
• Harness on LinkedIn: America's Great Companies to Work For -- And What You Can Learn From
• #6 - Glassdoor Best Places to Work 2021 list
• #17 on Forbes Top 50 Cloud Companies to Work For
• #47 on LinkedIn’ Top 50 Companies to Work For
• #2 on Quartz 2021 list best places to work for remote workers
• 2021 Career Launching Companies List

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. 

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [email protected]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.