Manager, Tech Ops Governance & PMO

Working at Frontier Airlines  

At Frontier, our mission is to Make Every Flight Count. That mission guides how we support our customers, our people and the operation every day.  

As a Frontier employee, your work connects to more than a single role. Whether you’re supporting flights, helping customers, maintaining aircraft, leading teams or working behind the scenes, you help create a travel experience that is safe, reliable and built around value.  

Our work is guided by our core values: customer first, safety always, operational excellence and one team. These values shape how we make decisions, support each other and deliver for the people who count on us.  

Support for work, life and travel  

Frontier offers benefits, programs and travel privileges designed to support eligible employees at work and beyond. Availability may vary by role, employment status, eligibility, location, schedule, applicable policies and current plan details.  

Depending on role and eligibility, available benefits and programs may include:  

• Medical, dental and vision coverage 
• 401(k) retirement savings options 
• Paid holidays, vacation time and sick time 
• Travel privileges on Frontier Airlines and participating partner airlines, based on current program rules and availability 
• Buddy passes, based on eligibility and program rules 
• Travel-related discounts and employee discounts on select products, services and vendors 
• A hybrid schedule for eligible headquarters roles based in Denver, Colorado 
• Business casual dress options for eligible corporate and support roles 
• Employee support programs and resources, including the HOPE League, Frontier Airlines’ nonprofit organization 

About Frontier Airlines  

Frontier Airlines is a Denver-based airline serving destinations across the United States and select international markets. Our people support every part of the travel journey, from airport operations and flight crews to aircraft maintenance, customer support, corporate teams and more.  

We’re focused on delivering meaningful value by making travel more accessible, practical and easy to personalize for our customers. Across the airline, our teams help support a safe, reliable and efficient operation while continuing to strengthen the experience for the people who choose Frontier.  

What Will You Be Doing?

The Manager, Tech Ops Governance & PMO is responsible for leading cross-functional governance, project management, and continuous improvement initiatives across Frontier’s Technical Operations, Information Technology, Finance, Fleet, Strategic Sourcing, and Accounting organizations. This position combines aviation operational expertise, program and project management disciplines, and continuous improvement methodologies to drive operational excellence, enhance organizational effectiveness, and support scalable business growth.

The role partners closely with senior leadership and key stakeholders to identify operational inefficiencies, develop and implement structured improvement initiatives, establish governance frameworks, and drive the successful execution of strategic programs. Through effective collaboration, data-driven decision-making, and change management, the Manager, Tech Ops Governance & PMO delivers measurable business outcomes that support Frontier’s operational, financial, and strategic objectives.

This position serves as a central point of coordination for complex cross-functional initiatives, ensuring alignment between departments, accountability for deliverables, and the successful implementation of process improvements that improve efficiency, reduce risk, and maximize organizational performance.

Essential Functions

• Apply knowledge of aviation operations, maintenance processes, and regulatory requirements to improvement efforts.
• Partner with Tech Ops, Finance, Treasury, and IT teams to identify process bottlenecks and operational improvement opportunities.
• Lead and execute Lean Six Sigma, continuous improvement, and operational excellence initiatives across maintenance, completions, and support functions.
• Develop project charters, scope documents, implementation plans, milestones, and executive reporting structures for assigned initiatives.
• Facilitate process mapping workshops, root cause analyses, and structured problem-solving activities.
• Establish, monitor, and report on key performance indicators (KPIs) including labor efficiency, cycle time, quality performance, and operational throughput.
• Support optimization of ERP systems and business processes, including workflow design, automation, reporting enhancements, and process standardization.
• Collaborate with IT and Operations leadership to implement technology-enabled process improvements.
• Prepare executive-level presentations, project updates, business cases, and performance reports.
• Support integration and harmonization efforts across multiple facilities and business units.
• Assist with financial analysis, project ROI calculations, budget tracking, and business performance reporting.
• Develop and maintain standard operating procedures (SOPs), work instructions, training materials, and process documentation.
• Lead change management efforts including stakeholder engagement, communication planning, training, and adoption support.
• Build strong working relationships with frontline personnel, department leaders, and executive stakeholders.
• Manage multiple projects simultaneously while maintaining alignment with business priorities and deadlines.

• Promote a culture of continuous improvement, operational excellence, accountability, and performance management

Other Functions

Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this position. Duties and responsibilities may change at any time with or without notice to support business needs.

Qualifications

• Bachelor’s degree in Aviation Management, Business, Industrial Engineering, Business Administration, Operations Management, or a related field.
• Minimum of 2 years of experience in aviation MRO, airline operations, aerospace manufacturing, or related aviation environments.
• Minimum of 3 years of progressive project management experience.
• Experience utilizing project management tools and methodologies.
• Strong analytical skills with proficiency in Microsoft Excel and business reporting tools.
• Experience working with ERP systems and operational data.
• Excellent written and verbal communication skills.

Preferred Qualifications or Experience

• Direct experience partnering with Maintenance, Quality, or Engineering teams to rewrite and implement operational procedures.
• Project Management Professional (PMP) certification.
• Experience supporting acquisitions, facility integrations, or multi-site operational transformations.

Knowledge, Skills and Abilities

• Strong project management and organizational leadership skills.
• Advanced problem-solving and root cause analysis capabilities.
• Working knowledge of aviation maintenance, MRO operations, and regulatory environments.
• Strong analytical and data-driven decision-making abilities.
• Ability to translate operational challenges into structured improvement initiatives.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to influence without direct authority and drive accountability across teams.
• Strong business acumen with understanding of operational and financial performance metrics.
• Adaptability and effectiveness in high-growth, fast-paced environments.
• High level of integrity, professionalism, and commitment to compliance and quality.

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment, adequately heated and cooled

Physical Effort

Generally, not required.

Supervision Received

Considerable Latitude:  The incumbent establishes methods and procedures for attaining specific goals and objectives, and receives guidance in terms of broad goals.  Only the final results of work are typically reviewed.

Positions Supervised

None

Salary Range - $90,094 - $119,583

Please note: This posting has a closing date of 10/26/2026 midnight MT

Workplace Policies

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.