7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.
The Manager, Sales & Use Tax Audit is responsible for leading and managing the Company's sales and use tax audit and controversy function. This role manages and develops a team responsible for state and local sales and use tax audits, assessments, appeals and related controversy matters. The positions partners with business stakeholders to resolve audit issues, mitigate tax risk, and implement sustainable process improvements. The Manager supports enterprise initiatives and drives strategies that enhance audit readiness, strengthen internal controls, and executes effective audit defense strategies.
KEY DUTIES AND RESPONSIBILITES:
- Lead, coach, and develop the team responsible for managing state and local sales and use tax audits.
- Oversee audit inquiries, assessments, appeals, refund claims and controversy matters with taxing authorities. Work with internal and external parties to resolve audit and controversy issues.
- Communicate audit findings, exposures, and recommend corrective actions to business stakeholders and leadership.
- Develop and monitor key performance indicators related to audit activity, tax savings, assessments, and resolution timelines.
- Monitor legislative and regulatory developments and assess impacts on audits, controversy matters, and compliance processes.
- Support enterprise initiatives, acquisitions, new business initiatives, and operational changes by providing sales and use tax audit and controversy expertise.
- Drive audit readiness through strong documentation, process improvements, and risk mitigation initiatives.
EDUCATION AND EXPERIENCE:
EDUCATION: Bachelors/4 Yr Degree
YEARS OF RELEVANT WORK EXPERIENCE: 7+ years
YEARS OF MANAGEMENT EXPERIENCE: 2+ years
CERTIFICATIONS / LICENSES: CMI, CPA, JD, or MST preferred but not required
SPECIFIC KNOWLEDGE AND SKILLS:
- 7+ years of progressive sales and use tax experience with a strong emphasis on audit and controversy management.
- Experience managing complex, multi-state sales and use tax audits from inception through resolution.
- Retail, convenience store, or multi-location business experience preferred
- Knowledge of state and local sales and use tax laws, regulations, and audit practices.
- Experience managing third-party advisors and external audit resources
- Organizational and project management capabilities with the ability to manage multiple audits simultaneously.
- Excellent written and verbal communication skills, with the ability to explain complex tax matters to stakeholders.
Strong research, analytical, problem-solving, and decision-making skills.
If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.
Skills Required
- Bachelor's degree
- 7+ years progressive sales and use tax experience with emphasis on audit and controversy management
- 2+ years management experience
- Experience managing complex, multi-state sales and use tax audits from inception through resolution
- Knowledge of state and local sales and use tax laws, regulations, and audit practices
- Experience managing third-party advisors and external audit resources
- Organizational and project management capabilities with ability to manage multiple audits simultaneously
- Excellent written and verbal communication skills, able to explain complex tax matters to stakeholders
- Retail, convenience store, or multi-location business experience
- Certifications: CMI, CPA, JD, or MST
7-Eleven Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about 7-Eleven and has not been reviewed or approved by 7-Eleven.
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Healthcare Strength — Medical, dental, and vision coverage are offered, alongside life insurance, FSAs, and 24/7 EAP and mental‑health resources. Multiple plan options, regional offerings, and dependent coverage are described for eligible employees.
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Leave & Time Off Breadth — Paid time off covers vacation, sick, and personal days, with additional allowances for holidays, bereavement, and jury duty leave. PTO typically accrues based on hours worked.
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Career-Linked Recognition & Rewards — Bonuses, leadership shoutouts, store/company-wide visibility, and employee referral rewards are part of the rewards framework. Opportunities for career growth and tuition assistance are also mentioned.
7-Eleven Insights
What We Do
7-Eleven introduced the world to convenience. And in return, the world made us the #1 convenience retailer. It started with a simple idea – give customers what they want, when and where they want it. That was 1927. And what started on a single ice dock in Dallas, Texas, has since grown to more than 70,000 locations in 18 countries around the globe. The idea may have been simple, but it started a retail revolution.
