AAA Club Alliance is hiring for a Manager, Talent Management to join our team! The Manager leads enterprise talent management programs that strengthen leadership capability, succession readiness, internal mobility, and organizational effectiveness. This role serves as the functional owner for Workday Talent Management processes, analytics, dashboards, and reporting that enable data-informed talent decisions. The position partners with business and HR leaders to design, implement, and continuously improve scalable programs that build future leadership pipelines and support business priorities.
What We Offer:
As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes:
- Competitive annual salary; the starting base compensation for this position is: $80,005-$118,921*
- Annual Bonus Eligibility
- Hybrid schedule (3 days on-site weekly)
- Comprehensive health benefits package
- Generous accrued paid time off + 8 paid holidays
- 401(K) plan with company match up to 7%
- Professional development opportunities and tuition reimbursement
- Paid time off to volunteer & company-sponsored volunteer events throughout the year
- Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability
* The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
Primary Responsibilities:
- Lead enterprise Talent Management programs, including Talent Reviews, Succession Planning, Development Plans, Career Profiles, promotability assessments, and internal mobility initiatives.
- Own the implementation, administration, governance, and continuous improvement of the Manager Rotation Program, ensuring alignment with leadership development, workforce planning, and succession objectives.
- Partner with business leaders, HR partners, and subject matter experts to identify talent needs, rotational opportunities, participant selection criteria, and development experiences that build leadership capability and bench strength.
- Serve as the functional owner for Workday Talent Management processes; partner with HRIS to configure, test, implement, and enhance talent functionality, business processes, reporting, dashboards, and user experience.
- Develop and maintain talent dashboards, scorecards, and workforce reports that provide actionable insights on succession readiness, talent strength, development progress, internal mobility, retention, and organizational effectiveness.
- Establish and monitor Talent Management metrics and key performance indicators; analyze trends and recommend actions to improve program effectiveness and support strategic talent decisions.
- Facilitate talent and succession discussions with leaders and HR partners, ensuring consistent process execution, timely completion, quality outcomes, and leadership accountability.
- Create, deliver, and maintain Talent Management resources, training materials, leader guides, job aids, process documentation, and communication materials that support program adoption and leader capability.
- Leverage stakeholder feedback, analytics, and market practices to enhance talent programs, improve operational effectiveness, and strengthen leadership development outcomes.
- Produce and support internal communications related to Talent Management programs, initiatives, milestones, and adoption efforts through appropriate communication channels.
- Co-lead the planning and execution of AAA Day, including ambassador program leadership, event strategy, communications, logistics, vendor coordination, volunteer engagement, and post-event evaluation.
- Perform other duties as assigned.
Minimum Qualifications:
- Bachelor's degree in Human Resources or related field. A combination of education and experience may be considered in lieu of a degree.
- Minimum 6 years of relevant experience in Talent Management, Leadership Development, Organizational Effectiveness or related HR field required.
- Experience leading Talent Reviews, Succession Planning, Development Planning, talent assessment, and leadership development programs.
- Experience managing enterprise-wide programs and cross-functional initiatives.
- Experience partnering with leaders to support workforce planning, talent strategies, and organizational development.
- Experience developing executive-level reporting and translating workforce data into actionable insights.
- Professional certification (SHRM-CP, SHRM-SCP, PHR, SPHR, or similar) preferred.
Knowledge, Skills and Abilities:
- Strong knowledge of Talent Management practices, including Talent Reviews, Succession Planning, talent assessment, career development, and leadership development.
- Proficiency in Workday Talent Management, including Development Plans, Career Profiles, Talent Reviews, Succession Planning, reporting, dashboards, and analytics.
- Strong analytical, reporting, and problem-solving skills with the ability to interpret complex workforce and talent data, develop meaningful metrics and dashboards, and translate findings into actionable business insights and recommendations.
- Strong project and program management skills with the ability to manage multiple priorities and stakeholders.
- Ability to design, implement, and continuously improve talent and leadership development programs.
- Strong consulting, influencing, and relationship-building skills across all levels of the organization.
- Ability to facilitate talent discussions and guide leaders on development and succession strategies.
- Excellent verbal, written, presentation, and communication skills.
- Strong business acumen, critical-thinking capabilities, and attention to detail.
- Ability to manage confidential information with discretion and sound judgment.
- Demonstrated commitment to continuous improvement and operational excellence.
Full time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
- And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Human ResourcesSkills Required
- Bachelor’s degree in Human Resources or a related field
- 5–8+ years of experience in Talent Management, Leadership Development, or a related HR field
- 1–3 years of leadership or supervisory experience
- Strong customer orientation and responsiveness to internal clients
- Strong analytical and critical-thinking skills with attention to detail
- Excellent written and verbal communication skills
- Ability to identify risks, problems, or trends and recommend innovative, viable solutions
- Ability to manage relationships and balance customer, project, organizational, and team needs
- Excellent consultative and coaching skills for working with varied stakeholders, including senior leaders
- Ability to manage multiple priorities and take initiative in unfamiliar or ambiguous situations
- Comfort working in a high-volume, rapidly changing, results-oriented environment
- Broad knowledge of multiple Human Resources functions
- Ability to work holistically and deliver integrated solutions
What We Do
For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, but have progressively expanded our offerings to include insurance, retail, and travel services in order to assist more customers. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. AAA Club Alliance received the prestigious Ragan Diversity Award for Allyship in Action in 2021 and in 2023 was a finalist for Ragan’s Corporate Social Responsibility & Diversity Award for our Stepping Up for Hunger campaign. For more information, please visit www.AAA.com/Careers and follow us on social media @AAAClubAlliance.
