Summary:
The Manager, Talent Acquisition Technology, delivers and operates technology solutions that improve how Talent Acquisition works. Guided by ADT's BLUE cultural values, the Manager boldly shapes the future by turning established technology priorities into implementations, enhancements, and operational improvements that boost recruiter productivity, candidate and hiring leader experiences, and technology adoption.
Leading day-to-day delivery and operations, this role manages implementations, releases, enhancements, testing, production support, and continuous improvement. The Manager partners with Talent Acquisition, HR Technology, IT, vendors, and other key functions to unite and win together, ensuring solutions are delivered effectively, run reliably, and achieve intended outcomes.
Duties and Responsibilities:
Translate TA technology priorities into executable plans and lead day-to-day delivery of implementations, enhancements, and optimizations, managing timelines, dependencies, risks, communications, and outcomes through stabilization.
Manage intake, enhancement requests, and competing priorities, clarifying requirements and balancing business impact, urgency, and capacity with the Senior Manager and technical partners.
Lead release management, testing, user acceptance, and production support, coordinating vendors and technical teams to validate changes, resolve issues, address root causes, and improve stability.
Partner with Talent Acquisition, HR Technology, IT, and vendors to remove delivery barriers, coordinate dependencies, and maintain clear accountability.
Drive adoption and optimization through user feedback, training, and communications; monitor delivery, system, and adoption metrics and escalate material risks with recommended solutions.
Support AI and automation initiatives across requirements, testing, implementation readiness, operations, and ongoing improvement.
Lead and develop team members by setting clear expectations, coaching performance, and fostering accountability, collaboration, and continuous improvement.
Minimum Qualifications:
Bachelor’s degree or equivalent relevant education and experience, plus 5+ years in TA Technology, HR Technology, TA Operations, technology delivery, or a related field, including team or project leadership.
Experience implementing, supporting, or optimizing enterprise HR or TA technology and translating business requirements into executable work.
Proven success leading cross-functional initiatives with business stakeholders, HR Technology, IT, and vendors, supported by strong project management, problem-solving, communication, and organizational skills.
Preferred Qualifications:
TA technology experience in large, complex, or high-volume hiring environments, including ATS, CRM, sourcing, assessment, and scheduling tools.
Experience managing technology implementations, releases, testing, production support, change adoption, vendors, service expectations, and operational metrics.
Experience with AI, automation, or emerging technology in HR or Talent Acquisition.
Knowledge, Skills, and Abilities:
Delivery & Accountability (LEAD): Owns execution and outcomes across multiple concurrent initiatives, managing priorities, risks, and dependencies with sound judgment.
Problem-Solving & Innovation (BOLD): Applies strong knowledge of TA processes and enterprise recruiting technology to find root causes, improve processes, and implement practical solutions.
Collaboration & Partnership (UNITE): Builds trusted cross-functional relationships, translates business and technology needs for diverse audiences, and removes barriers to achieve shared outcomes.
Growth Mindset & Continuous Improvement (ELEVATE): Embraces change and feedback, coaching others through ambiguity with emotional intelligence to improve technology, processes, and team effectiveness.
Skills Required
- Bachelor's degree or equivalent combination of education and relevant experience
- 5+ years of experience in Talent Acquisition Technology, HR Technology, TA Operations, technology delivery, or a related field
- Demonstrated team or project leadership experience
- Experience implementing, supporting, or optimizing enterprise HR or Talent Acquisition technology
- Experience translating business requirements into executable work
- Experience partnering with business stakeholders, HR Technology, IT, and vendors on cross-functional technology initiatives
- Strong project management, problem-solving, communication, and organizational skills
- Experience supporting TA technology in a large, complex, or high-volume hiring environment
- Experience across ATS, CRM, sourcing, assessments, scheduling, automation, or other recruiting technologies
- Experience managing technology implementations, enhancements, releases, testing, production support, and change adoption
- Experience supporting AI, automation, or emerging technology capabilities within HR or Talent Acquisition
- Experience managing technology vendors, operational metrics, service expectations, and continuous improvement
- Strong understanding of Talent Acquisition processes and enterprise recruiting technology
- Strong written and verbal communication skills for translating business needs and technology issues to diverse stakeholders
- Demonstrated leadership, emotional intelligence, and ability to coach others while navigating ambiguity and change
ADT Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ADT and has not been reviewed or approved by ADT.
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Retirement Support — A 401(k) with a per‑paycheck company match and the possibility of an additional year‑end contribution is positioned as competitive. Feedback suggests this is a reliable anchor of total compensation value.
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Parental & Family Support — Paid parental leave, adoption/infertility support, and childcare discounts are highlighted as part of the package. Feedback suggests these offerings add meaningful non‑cash value across different employee groups.
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Wellbeing & Lifestyle Benefits — Core medical/dental/vision coverage is paired with an EAP, wellbeing programs, and employee discounts, with noted emphasis on mental‑health initiatives. Eligibility beginning the first of the month after 31 days in many roles reinforces accessibility and day‑to‑day usefulness.
ADT Insights
What We Do
ADT is the most trusted brand in smart home and business security. Through innovative products, partnerships and the largest network of smart home security professionals in the United States, we connect and protect what matters most to our customers at home, work and on the go. For more information, visit www.adt.com.
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