WD is building the infrastructure behind the AI-driven data economy.
As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.
We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.
This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.
We’re looking for people who want to build, solve, and operate at that level.
Join us and let’s shape the future of data.
Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES:
The Manager, Sustaining Program Management serves as the focal point for overall sustaining product health — driving execution across customer requirements, product cost, quality, and engineering KPIs. This role operates cross-functionally without direct reports, leading through influence, collaboration, and accountability to deliver against business and customer objectives.
Customer & Product Management
- Obtain customer-specific product requirements, assess and recommend engineering solutions, and drive timely execution to meet customer commitments
- Define and drive product recipe ramp and depletion strategy aligned to customer and WD business needs
- Support customer critical qual sample with 1st time right mindset, understand the customer qual objective, requirement , lesson learnt from previous qual/ programs. Able to support production with equivalent quality level as customer qualification sample
Cost Management
- Serve as the accountable focal point for overall sustaining product cost
- Collaborate with Finance to define optimized product cost strategy and drive execution
Engineering KPI & Roadmap Alignment
- Collaborate with KPI owners to align and rationalize roadmaps ensuring consistent product strategy and execution
- Monitor overall engineering KPI performance and support KPI owners to close gaps vs. plan
Quality Management
- Partner with the Quality team to define and prioritize product improvement strategies
- Monitor quality KPI performance and support functional teams to address gaps vs. plan
- In the event of quality or operational excursions, execute the SSO process and lead the core team through containment, disposition, root cause analysis, and corrective actions that meet optimized business objectives
REQUIRED:
- Bachelor's degree or higher in Engineering or related field
- Strong business acumen — P&L (profit & lost statement), supply chain, cost, and quality fundamentals
- Executive-level communication and cross-functional influence skills
- Experience in HDD, semiconductor, or storage industry preferred
- Previous experience as an Program Manager or Engineering related
- Fluent in English communication
PREFERRED:
- HDD Fundamental Knowledge
- HDD Process & Technology
- HDD Quality Management
- Operational Management
SKILLS:
- People Management & Development
- Strategic Planning
- Risk & Crisis Management
- Problem-Solving & Decision-Making
- Strong Interpersonal Skills — proactive, accountable, and dynamic
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WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [email protected].
Skills Required
- Bachelor's degree or higher in Engineering or a related field
- Strong business acumen, including P&L, supply chain, cost, and quality fundamentals
- Executive-level communication and cross-functional influence skills
- Experience in HDD, semiconductor, or storage industry
- Previous experience as a Program Manager or in an engineering-related role
- Fluent English communication
- HDD fundamental knowledge
- Knowledge of HDD processes and technology
- HDD quality management knowledge
- Operational management experience
Western Digital Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Western Digital and has not been reviewed or approved by Western Digital.
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Strong & Reliable Incentives — Strong & Reliable Incentives: Incentive structures in variable‑pay roles are portrayed as well‑designed, and annual or quarterly bonuses are commonly part of total compensation.
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Healthcare Strength — Healthcare Strength: Company materials highlight comprehensive medical, dental, vision, and mental‑health resources, complemented by options like HSA/FSA and disability coverage.
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Parental & Family Support — Parental & Family Support: Caregiving support across life stages and children’s behavioral health resources are featured, with programs such as Bright Horizons referenced for U.S. employees.
Western Digital Insights
What We Do
At Western Digital we create data storage solutions that power the technology of today and inspire the innovations of tomorrow.
