Supplier Relationship Management (SRM) Specialist
Location: London – Canary Wharf (Hybrid)
FTC - 12 Months
World Kinect is looking for a Supplier Relationship Management (SRM) Specialist to support our Aviation Supply team and maintain strong, effective supplier relationships while ensuring smooth financial and operational processes.
About the RoleAs an SRM Specialist, you’ll provide high‑quality service to external suppliers and internal teams. You will be responsible for managing supplier communication, resolving queries, supporting invoicing accuracy, and ensuring timely processing of financial data. This is a fast‑paced role that requires strong organisation, attention to detail, and the ability to build effective working relationships.
Key Responsibilities- Manage day‑to‑day supplier relationships and deliver excellent customer service via phone and email.
- Act as the link between suppliers and the Aviation Supply team to support accurate and timely fueling information.
- Resolve Accounts Payable queries in collaboration with the Costa Rica AP team.
- Review E‑status items and ensure invoices are processed and paid within agreed terms.
- Support Credit Control with information and resolution of account queries.
- Work with the Tax team to address internal and external tax‑related issues.
- Follow up on reconciliation matters and ensure all required actions are completed.
- Maintain clean supplier accounts and contribute to efficient cash flow and billing accuracy.
- Strong organisational skills and the ability to prioritise effectively.
- Proven experience delivering high levels of customer service.
- Excellent written and verbal communication skills.
- Strong IT skills, including proficiency with Microsoft Office.
- Ability to input data quickly and accurately with a high level of attention to detail.
- Oracle experience
- Experience in a similar SRM, AP, or financial operations role (1+ years)
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Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.World Fuel Services Europe, Ltd.
Skills Required
- Proven experience delivering high levels of customer service
- Strong organisational skills and ability to prioritise
- Excellent written and verbal communication skills
- Strong IT skills, including Microsoft Office proficiency
- Ability to input data quickly and accurately
What We Do
Headquartered in Miami, Florida, World Kinect Corporation (NYSE: WKC) is a leading global energy management company, offering a broad suite of solutions across the energy product spectrum. In addition to our core energy and fuel offerings to customers in the transportation sector, we provide advisory services, sustainability and renewable energy solutions, as well as supply fulfillment for natural gas and power. We continue to focus on advancing the energy transition to lower carbon alternatives through expanding our portfolio of energy solutions and providing customers with greater access to sustainably sourced energy. For more information, visit https://corp.worldkinect.com.
