JOB SUMMARY:
The Manager, Supplier Relations will oversee and strengthen relationships with pharmaceutical wholesalers and vendors providing brand and generic pharmaceuticals, OTC products, medical devices, and other healthcare items, ensuring supplier satisfaction and strengthening marketplace offerings. These suppliers sell directly to pharmacies (independent, long-term care, and chain), medical offices, and healthcare facilities through our marketplace platform. The role will focus on managing supplier relationships, resolving escalations, enhancing performance, expanding the supplier base, strengthening supplier engagement, and driving growth through strategic partnerships with wholesalers, pharmaceutical manufacturers, and channel partners. Reporting directly to the VP of PrimeRx MARKET, this remote role involves 50% travel for supplier meetings, channel partnership development, and industry events.
KEY RESPONSIBILITIES:
- Responsibilities include but are not limited to:
- Serve as the primary point of contact for suppliers on the PrimeRx MARKET platform, fostering strong, collaborative, and proactive partnerships.
- Manage escalations related to supplier performance, including order delays or issues raised by customer service teams.
- Develop and implement a supplier scorecard to track performance, benchmarks, and business insights.
- Conduct quarterly business reviews with suppliers to discuss performance metrics, growth opportunities, and strategic initiatives.
- Strategically identify, evaluate, and onboard new suppliers to enhance marketplace diversity and offerings.
- Analyze pricing and market trends to help suppliers optimize their offerings and increase sales through the platform.
- Collaborate with channel partners to strengthen supplier engagement and increase product visibility.
- Partner with leadership to deliver insights and actionable strategies on supplier performance, marketplace trends, and growth opportunities.
JOB COMPETENCIES:
- Strong relationship-building and negotiation skills.
- Proven ability to drive revenue through strategic collaboration and supplier optimization.
- Analytical mindset with experience interpreting performance data and identifying growth opportunities.
- Highly organized with project management and multitasking abilities.
- Effective communicator, capable of presenting data, strategies, and proposals to suppliers and internal stakeholders.
- Results-driven, adaptable, and detail-oriented.
QUALIFICATIONS
- Bachelor’s degree in business administration, Marketing, Supply Chain Management, or a related field (required).
- Licensed Pharmacist with experience in vendor management or marketplace operations (preferred).
- Minimum 5 years of experience in pharmaceutical account management, vendor partnerships, or procurement, including business development and sales.
- Proficiency with CRM systems for managing and analyzing supplier data (required).
- Familiarity with supplier management tools (preferred).
- Ability to travel up to 50%.
WORKING CONDITIONS:
- This is a remote role with 50% travel, requiring a home office setup and frequent engagement with suppliers and industry events.
About PrimeRx
PrimeRx, developed by Micro Merchant Systems, is the premier pharmacy management software solution for pharmacies of every size. PrimeRx is an award-winning, all-encompassing solution that automates core functions, streamlines workflows, and empowers pharmacies to provide exceptional patient care. With its intuitive, adaptable interface, pharmacies can customize their experience, placing patients at the forefront. PrimeRx is trusted by thousands of pharmacies nationwide and was recently acknowledged for innovation by the American Business Awards. PrimeRx is the catalyst for transforming your pharmacy and enhancing patient care.
Explore its potential at primerx.io
Our hiring process is in compliance with applicable law. All persons hired are required to verify identity and work eligibility and complete employment eligibility verification.
We do not accept unsolicited headhunter and agency resumes. We will not pay fees to any third-party agency or Company that does not have a signed agreement with PrimeRx. PrimeRx is an equal-opportunity employer.
We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.
Top Skills
What We Do
As pharmacists play an increasingly important role in patient care, the need has never been greater for technology-based solutions that add efficiency to operations and facilitate pharmacist-patient interactions. Pharmacists need a technology solution that makes it easier to provide patients with medications, helps manage records and meet compliance requirements, and seamlessly oversee core business operations. And, as pharmacists have made clear, that solution should be easy to use, and keep pace with changing pharmacy needs.
For thousands of pharmacies nation-wide, PrimeRx is the preferred pharmacy management software option.
PrimeRx is the signature pharmacy management system developed by Micro Merchant Systems. The software offers comprehensive functionality that automates and manages all core pharmacy processes. This includes “fill to bill” capabilities that facilitate every step in the dispensing process – prescription intake and processing, dispensing and labeling, inventory management, patient records, billing, and automatic claims transmission. With PrimeRx, tasks that previously required significant amounts of staff time are executed in seconds, with the highest levels of accuracy.
Pharmacies have the option to add functionality, based on their scope of service. This includes solutions developed for different pharmacy types including community and specialty pharmacies, compounding, Health systems, physicians’ offices, multi-store, mail-order, long-term care facility, and 340B.
PrimeRx is presented in a logical, user-friendly format that can be configured to meet specific pharmacy requirements. The software is regularly updated with new features and improved functionality. These updates reflect both the changing needs of the pharmacy industry, and technology’s ever-expanding capabilities.
Also in 2023, PrimeRx was honored by American Business Awards with a prestigious Stevie Award for “achievement in product innovation.”
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