Manager, Supplier Quality (QA & Compliance)

Posted Yesterday
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Coppell, TX, USA
In-Office
Senior level
Food • Hospitality
The Role
Manages supplier quality and food safety compliance across assigned product categories. Responsibilities include supplier facility approval, product audits, specification management, vendor performance evaluation, risk assessment, product testing, issue resolution, and cross-functional collaboration to maintain manufacturing and food quality standards.
Summary Generated by Built In

Manager, Supplier Quality (QA & Compliance)

Coppell, TX


What does it mean to be a BrinkerHead? It means creating moments that make everyone feel special — whether you’re supporting our restaurants, celebrating wins with your team, or sparking ideas that keep Guests coming back. We play like a team, take pride in our culture, and know that life’s too short not to work happy.


At Brinker’s Restaurant Support Center (RSC), every role fuels the success of our brands — Chili’s® Grill & Bar and Maggiano’s Little Italy® — and directly impacts Team Members and Guests. From bold ideas to everyday support, we help create a fun atmosphere, great food and drinks, and the kind of hospitality that keeps everyone coming back. Here, you’ll discover opportunities for career growth, belonging, wellbeing, and plenty of chances to work hard and have fun.


Brinker International is an equal opportunity employer. We’re proud to provide a welcoming, respectful environment where everyone can thrive.


Job Summary

The Manager, Supplier Quality (QA & Compliance) will manage assigned product categories to ensure compliance with food specifications, safety requirements, and manufacturing standards. This role partners cross-functionally with teams across the organization and works closely with suppliers to develop, approve, and maintain processes that support world-class food safety and quality standards. The Manager will also apply industry knowledge and experience to solve complex challenges related to product testing programs, existing product improvements, and product specification refinement.



What You’ll Do

•            Conduct supplier facility vetting and approval, specification revisions, and internal product audits for existing items.

•            Develop meaningful relationships with vendors focusing on continuous improvement by influencing through good communication and documenting end-result as required.

•            Collaborate with cross functional departments within a multi-tiered corporate environment to provide timely specification and formulation information related to assigned category

•            Champion a culture of Food Safety & Quality

manufacturing/technology.

•            Respond and resolve product issues at the supplier, distributor and/or restaurant level.


What You Bring to the Team

•   Bachelor’s degree in Food Science or a related field required

•   5+ years of corporate Supplier Quality experience in either foodservice or manufacturing environments

•   3+ years of experience developing, reviewing, or managing product specifications 

•   Experience with beef, poultry, produce, or other high-risk food categories in a food service environment preferred.

•   Demonstrated experience evaluating supplier performance, managing supplier risk, and making food safety and quality decisions using data and trend analysis.

 

Why Brinker 

At Brinker, we believe life is short, so work happy! That means creating an environment where you can grow your career, feel a sense of belonging and wellbeing, and have fun along the way.


Here’s how we make that real for our BrinkerHeads at the RSC:

  • Flexibility that fits your life: Hybrid schedules with weekly flex days to work from home.
  • Enjoy our brands: Generous dining discounts at Chili’s® Grill & Bar and Maggiano’s Little Italy®.
  • Wellbeing at work: On-site gym and fitness classes like yoga and boot camp.
  • A culture worth celebrating: From company-wide events to a casual, collaborative atmosphere, you’ll find plenty of ways to connect, work hard, and play hard.

Check our Careers page and LinkedIn for more exciting opportunities! 

Skills Required

  • Bachelor's degree in Food Science or a related field
  • 5+ years of corporate Supplier Quality experience in foodservice or manufacturing environments
  • 3+ years of experience developing, reviewing, or managing product specifications
  • Experience evaluating supplier performance, managing supplier risk, and making food safety and quality decisions using data and trend analysis
  • Experience with beef, poultry, produce, or other high-risk food categories in a foodservice environment
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The Company
71,508 Employees
Year Founded: 1975

What We Do

Chili’s is an American casual-dining restaurant chain founded in Texas in 1975. Its business centers on bringing friends and families together over food and drinks in a relaxed, welcoming atmosphere. The brand operates in the restaurant and bar segment, providing full-service hospitality and social dining experiences rather than technology, retail, or packaged-food products, serving guests for everyday meals and casual occasions.

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