Job Overview
As the Manager of Supplier Growth & Sales, you will lead a high-performing team of Supplier Account Managers & Retention Specialists dedicated to protecting & expanding the AvidXchange Payment Network. Your mission is to drive ePayment adoption and revenue growth by coaching your team to build deep, consultative relationships with our 1.3M+ supplier base. This leadership role that sits at the intersection of sales strategy, data analytics, and cross-functional advocacy, ensuring our suppliers realize maximum ROI from our automated payment solutions.
What You’ll Do
- Team Leadership & Performance: Lead, coach, and develop a team of Account Managers & Retention Specialists. You will set clear KPIs, optimize territory allocations, and provide hands-on coaching in discovery, objection handling, and executive-level communication.
- Sales Strategy & Execution: Guide the team in building account-level business cases and ROI storytelling. You will oversee re-engagement strategies for disengaged accounts, ensuring corrective action plans are in place to drive conversion and adoption.
- Data-Driven Forecasting: Oversee the team’s use of CRM insights and payment mix reports to identify trends. You will maintain accurate team-level forecasting and pipeline visibility, designing scalable solutions to address any patterns of underperformance.
- Cross-Functional Advocacy: Partner with Customer Success, Product, and Marketing to resolve friction points in the supplier experience. You will serve as the "voice of the supplier" in strategic discussions to influence our product roadmap and operational enhancements.
What We’re Looking For
- Experience: 3–5+ years of success in B2B SaaS sales or account management, with at least 1–2 years in a formal leadership or team lead capacity.
- Industry Knowledge: High preference for candidates with experience in FinTech, Procurement, or AP/AR/Payments automation.
- Strategic Mindset: A "builder" who is proactive and resourceful, with a proven ability to motivate individual contributors in a complex, multi-stakeholder sales environment.
- Analytical Rigor: Strong ability to interpret data and coach others on forecasting discipline and identifying expansion opportunities.
- Communication: Exceptional written and verbal skills, with the ability to influence cross-functional partners and interact confidently with C-level executives.
About AvidXchange
AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.
Who you are:
- A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown.
- Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
- Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.
What you’ll get:
AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.
AvidXers enjoy:
- 18 days PTO*
- 11 Holidays (8 company recognized & 3 floating holidays)
- 16 hours per year of paid Volunteer Time Off (VTO)
- Competitive Healthcare
- High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
- 100% AvidXchange paid Dental Base Plan Coverage
- 100% AvidXchange paid Life Insurance
- 100% AvidXchange paid Long-Term Disability
- 100% AvidXchange paid Short-Term Disability
- Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
- Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
- 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
- Parental Leave: 8 weeks 100% paid by AvidXchange**
- Discounts on Pet, Home, and Auto insurance
- WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
- Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
- Onsite gym fitness center, yoga studio, and basketball court
- Tuition Reimbursement up to the federal maximum of $5,250***
- Hybrid Workplace Flexibility
- Free parking
*Fully granted from beginning of year, pro-rated if hired mid-year
**Must be full-time for at least 3 months
***Must be full-time for at least one year
Equal Employment Opportunity
AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.
Skills Required
- 3-5+ years of success in B2B SaaS sales or account management
- At least 1-2 years in a formal leadership or team lead capacity
- Experience using CRM and interpreting payment/forecasting data
- Strong ability to coach on forecasting discipline and identify expansion opportunities
- Exceptional written and verbal communication; ability to influence cross-functional partners and C-level executives
- Experience in FinTech, Procurement, or AP/AR/Payments automation
- Proactive, resourceful, 'builder' mentality for motivating contributors in complex sales environments
AvidXchange Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AvidXchange and has not been reviewed or approved by AvidXchange.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, vision, disability, life insurance, mental health support, and FSAs. On-site fitness and wellness resources at the Charlotte headquarters further strengthen the perceived health-and-wellbeing offering.
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Retirement Support — Retirement support includes a 401(k) with a company match and immediate vesting, which can improve perceived value early in tenure. This feature supports longer-term financial planning without delayed eligibility.
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Leave & Time Off Breadth — Time-off options include PTO, floating holidays, and paid volunteer time, providing multiple avenues for planned and purpose-driven time away from work. These programs can improve overall perceived total rewards even when base-pay sentiment varies.
AvidXchange Insights
What We Do
AvidXchange is the accounts payable automation industry leader for mid-market businesses serving more than 5,550 customers & 400,000 suppliers nationwide.
