Manager, Supplier Compliance

Join the team leading the next evolution of virtual care. 

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

Summary of Position

The Manager, Supplier Compliance manages the supplier, process, objectives, and initiatives of the organization’s Operational, Regulatory, Quality and Privacy contractual compliance. The Manager, Supplier Compliance reviews, designs and implements processes surrounding supplier compliance to the various organizational requirements. Supplier Compliance is an integral part of the continuing development of the Teladoc Supplier Management program to include risk-based management auditing & annual supply base-wide risk assessment/mitigation workplan.

Essential Duties and Responsibilities

• Provides leadership, oversight and guidance to assure supplier contractual and requirements compliance.
• Develop, communicate, and deploy supplier agreements organization wide. The process will require significant buy-in among procurement, engineering, production, marketing, and regulatory representatives.
• Identify potential strategic suppliers in all the major categories to partner on specific required terms for compliance to ensure competitive advantages downstream.
• Assist in strategic supplier performance and relationships. Develop and implement
  supplier quality and compliance management program(s). Ensure continuous improvement and encouragement of innovative ideas.
• Manages daily supplier compliance functions and audit program.
• Completes annual, quarterly, and ad hoc supplier compliance and risk assessment reporting.
• Development of supplier compliance policies, including annual, quarterly, and ad hoc supplier reviews and updates.
• Coordinate ongoing education with Learning and Development team for industry areas of concern.
• Conducts internal educational meetings, at a minimum, on a quarterly basis.
• Assists senior management with the development and maintenance of Department Policies and Procedures and participates in annual reviews.
• Assists in onboarding new suppliers by coordinating professional introductions, orientation to specific policies and procedures, educational offerings, and mentoring.
• Proactively identifies high-risk contractual and compliance areas to determine need for audit.
• Maintains current knowledge of all required compliance rules and laws.
• Forms relationships with multiple internal departments to support future goals and stakeholder needs.
• Maintains supplier compliance with all company policies, procedures, and standards of conduct.
• Develop supplier compliance KPI’s.
• Performs other duties as assigned

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

No

Qualifications Expected for Position

• BS Degree in related discipline such as Supply Chain, Engineering, Health Information or five years of related experience.
• Extensive experience working with supply chain, procurement and project management.
• Excellent team facilitation skills needed.
• Strong verbal and written communication skills required.
• Ability to effectively persuade/influence and motivate people.
• Proven ability to stay focused and get projects completed in a timely manner.

Required license or credential needed to perform job: N/A

The above qualifications, knowledge, experience, and/or background are expected but not required for this role.

Work Environment                                       

                              ☐ Office           ☐  Remote                 ☒ Hybrid (Office & Remote)

Travel: ≤10%

Travel percentage reflects an estimate and is subject to change dependent on business needs.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. 

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.  

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.   

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.