Manager, Supplier & Business Partner Master Data

Posted 4 Days Ago
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Westerville, OH, USA
In-Office
Senior level
Hardware • Software • Analytics
The Role
Leads the global supplier and business partner master data function, including onboarding, validation, lifecycle maintenance, governance, controls, data quality, compliance, service levels, and process improvement. Manages the supplier maintenance team and partners with Procurement, Finance, IT, Compliance, and regional stakeholders. Oversees workflow controls, auditability, automation, reporting, system initiatives, and Source-to-Pay support.
Summary Generated by Built In

Position Overview 

Manager, Supplier & Business Partner Master Data , Global Procurement, leads the global supplier maintenance function and team responsible for accurate, complete, and timely supplier and business partner master data. This role establishes governance, standards, controls, and service levels for supplier onboarding, updates, validation, and lifecycle maintenance. The manager partners with Procurement, Finance, Information Technology, Compliance, and regional teams to strengthen data quality, reduce risk, improve the supplier experience, and enable efficient Source-to-Pay execution. 

Key Responsibilities 

  • Define and lead the global supplier and business partner master data strategy, governance, standards, controls, and operating model 
  • Lead, coach, and develop the Supplier Maintenance team, establishing clear priorities, accountabilities, service expectations, and development plans 
  • Own end-to-end supplier and business partner onboarding, creation, modification, validation, extension, blocking, and deactivation processes 
  • Ensure master data is accurate, complete, timely, and compliant with procurement, finance, tax, banking, information security, and regulatory requirements 
  • Establish approval workflows, segregation-of-duties controls, documentation standards, audit trails, and exception-management processes that reduce fraud and compliance risk 
  • Partner with Procurement, Finance, Information Technology, Compliance, and regional stakeholders to resolve data issues and align requirements across systems and geographies 
  • Define service levels, performance indicators, review cadences, workload visibility, and escalation mechanisms to improve responsiveness and accountability 
  • Drive data-quality monitoring, duplicate prevention, remediation, standardization, and periodic cleansing across supplier and business partner records 
  • Lead process improvements and automation that simplify supplier maintenance, reduce manual effort and cycle time, and improve the internal and supplier experience 
  • Support Source-to-Pay initiatives, system deployments, integrations, testing, training, and adoption related to supplier and business partner master data 
  • Provide executive reporting and recommendations on service performance, data quality, compliance, risks, issue resolution, and continuous-improvement priorities 

Qualifications 

  • Bachelor’s degree in Supply Chain, Procurement, Finance, Information Systems, Business, or a related field; master’s degree preferred 
  • 5–10 years of progressive experience in procurement operations, supplier master data, business partner data, Source-to-Pay, shared services, or related disciplines within a global organization 
  • Proven experience leading teams responsible for high-volume transactional operations, data maintenance, governance, or service delivery 
  • Strong knowledge of supplier onboarding, master data lifecycle management, data quality, approval workflows, internal controls, and audit requirements 
  • Experience with enterprise resource planning and Source-to-Pay platforms; familiarity with supplier portals, workflow tools, reporting, and automation is preferred 
  • Ability to identify control gaps, analyze root causes, resolve complex data issues, and implement sustainable process improvements 
  • Experience defining service levels, performance indicators, operational dashboards, workload management, and escalation processes 
  • Strong understanding of supplier, tax, banking, compliance, and information-security data requirements across global operations 
  • Excellent communication, stakeholder management, change leadership, and collaboration skills across cultures, functions, and organizational levels 
  • Ability to lead through ambiguity, balance service, control, and business priorities, and drive accountability in a fast-paced global environment 
  • Professional certification in procurement, supply chain, data management, process improvement, or project management is preferred 
About Us

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture

• Customer Focus

• Operational Excellence

• Innovation

• Financial Strength

VERTIV BEHAVIORS

• Own it

• Act with urgency

• Foster a customer-first mindset

• Think big and execute

• Lead by example

• Drive continuous improvement

• Learn and seek out development

• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]

Skills Required

  • Bachelor's degree in Supply Chain, Procurement, Finance, Information Systems, Business, or a related field
  • 5-10 years of progressive experience in procurement operations, supplier master data, business partner data, Source-to-Pay, shared services, or related disciplines
  • Experience leading teams responsible for high-volume transactional operations, data maintenance, governance, or service delivery
  • Knowledge of supplier onboarding, master data lifecycle management, data quality, approval workflows, internal controls, and audit requirements
  • Experience with enterprise resource planning and Source-to-Pay platforms
  • Ability to identify control gaps, analyze root causes, resolve complex data issues, and implement process improvements
  • Experience defining service levels, performance indicators, operational dashboards, workload management, and escalation processes
  • Understanding of supplier, tax, banking, compliance, and information-security data requirements across global operations
  • Strong communication, stakeholder management, change leadership, and collaboration skills
  • Ability to lead through ambiguity and balance service, control, and business priorities
  • Master's degree
  • Familiarity with supplier portals, workflow tools, reporting, and automation
  • Professional certification in procurement, supply chain, data management, process improvement, or project management

Vertiv Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.

  • Healthcare Strength — Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
  • Leave & Time Off Breadth — Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
  • Fair & Transparent Compensation — Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.

Vertiv Insights

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The Company
HQ: Columbus, OH
8,435 Employees
Year Founded: 2016

What We Do

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.

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