Manager - Strategy

Job Summary:

JOB DESCRIPTION – MANAGER, STRATEGY

Location: Los Angeles, CA

Division: Ticketmaster NA

Line Manager: Senior Director, Corporate

Contract Terms: Full-time permanent, 40 hours per week

THE TEAM

The Strategy team helps Ticketmaster define and achieve its ambitions. We work directly with the President and COO to identify company-wide priorities and collaborate across stakeholders to make them a reality.

THE ROLE

We are looking for a dynamic and entrepreneurial thought leader to join the team. This person is self-motivated, confident working with senior leaders, and comfortable working in a matrixed organization. They gain the trust of the senior leaders as a proactive and influential team member who thinks critically, partners effectively, and delivers results. They deal with ambiguity by leveraging their intellectual curiosity to ask the right questions and derive the ‘best’ solutions.

WHAT YOU WILL BE DOING

• Inform and support Ticketmaster’s comprehensive strategy.

• Translate trends into actionable insights and identify areas of opportunity for value creation to drive revenue, profitability, and strategic positioning.

• Conduct market assessments and build business models to validate growth opportunities.

• Inform strategic decisions & ensure we commit resources against the most attractive opportunities.

• Partner with senior leaders to guide business & product planning informed by our strategy and priorities.

• Support the highest priority programs to define objectives, assess trade-offs, and measure results.

• Monitor OKRs to ensure desired outcomes are being achieved. Communicate progress, challenges, and opportunities effectively to ensure alignment and support across the organization.

• Manage multiple initiatives and prioritize your work based on business needs and urgency.

• Be proactive in identifying opportunities to address organizational pain points and make broad impact.

• Provide thought leadership and strategic guidance to senior leaders.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Bachelor’s degree in Business, Economics, Finance, Engineering, or a related field

• Minimum 4 years of work experience, ideally from a top-tier strategy consulting firm

• Based in Los Angeles and willing to be in-office 3 days a week

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)

• YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets

• WEALTH: 401(k) program with company match, Stock Program Reimbursement

• FAMILY: New parent programs & support including caregiver leave and infertility support

• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings

• OTHERS: Volunteer time off, crowdfunding network

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. 

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position in California is: $107 328 USD - $134,160 USD Annually

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.
#LI-ONSITE

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The expected compensation for this position is:

$107,000.00 USD - $134,000.00 USD

** Pay is based on a number of factors including market location, qualifications, skills, and experience.