Strategic Partnerships manages and grows the most significant enterprise relationships across American Express. The team is responsible for defining multi-year partnership strategies, supporting key negotiations and projects, and driving new business opportunities globally with our largest Blue Box partners. It exists to deliver against three core objectives: (1) foster and maintain external relationships, (2) support and develop partner strategies that maximize value to customers and the enterprise, and (3) bring the best of Amex to drive growth and innovation.
This Manager will report to Director, Strategic Partnerships – Fintech and will support enterprise partnerships with critical fintech partners. Success in this role will require developing a deep understanding of these partners’ businesses, strategies, and product roadmaps, as well as the ability to collaborate with colleagues to achieve meaningful, measurable partnership outcomes. The role combines strategic thinking with strong operational execution and requires someone who is comfortable operating in ambiguity, managing complex initiatives, and influencing across a broad stakeholder group.
Responsibilities- Support the day-to-day management of fintech partnerships, including initiative tracking, governance, executive meeting preparation, partner communication, business cases, and account strategies to ensure successful execution across multiple workstreams.
- Develop a deep understanding of each partner's business model, strategy, product roadmap, and priorities, using those insights to identify new opportunities and inform enterprise strategy and partnership recommendations.
- Identify, evaluate, and help execute new partnership opportunities from early ideation through business case development and implementation.
- Build and maintain strong relationships with internal stakeholders and external partner teams to support successful partnership execution, long-term relationship growth, and the delivery of value for Card Members and the Enterprise.
- Coordinate across a broad group of internal stakeholders to drive alignment, remove obstacles, and advance partnership priorities.
- Serve as a strategic resource for the broader Strategic Partnerships Fintech team by developing industry insights, competitive analyses, team updates, and partner engagement plans, while owning other cross-team initiatives.
- Exceptional organizational and project management skills with strong attention to detail and the ability to manage multiple initiatives simultaneously.
- Experience supporting cross-functional strategic initiatives involving multiple stakeholders and competing priorities.
- Natural collaborator and strong influencer who enjoys working across organizations to build alignment and drive results.
- Strong strategic thinking and problem-solving skills with the ability to translate complex issues into practical recommendations.
- Strong financial and analytical acumen with the ability to synthesize data into clear business insights.
- Excellent written and verbal communication skills with the ability to prepare executive-ready presentations and other materials for senior leadership.
- Ability to thrive in a dynamic, fast-paced, and ambiguous environment while balancing strategic thinking with operational execution.
- Curiosity about fintech, e-commerce, AI, and payments innovation, with a desire to understand how industry trends create opportunities for American Express and our partners.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- Exceptional organizational and project management skills
- Experience supporting cross-functional strategic initiatives involving multiple stakeholders
- Proven ability to collaborate and influence across organizations
- Strong strategic thinking and problem-solving skills
- Strong financial and analytical acumen and ability to synthesize data into business insights
- Excellent written and verbal communication and ability to prepare executive-ready presentations
- Ability to operate in a fast-paced, ambiguous environment and balance strategy with execution
- Curiosity about fintech, e-commerce, AI, and payments innovation
- Employment eligibility to work in the United States (no visa sponsorship provided)
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
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