Manager, Strategic Insights

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Chicago, IL
Hybrid
Senior level
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
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The Role
As a Manager of Strategic Insights, you will lead the product roadmap for money transfer services, driving business initiatives from discovery to delivery. You will collaborate with various departments to ensure successful product outcomes, make data-driven decisions, and gather customer insights to enhance channel experiences.
Summary Generated by Built In

About the Role
As a Product leader in the organization, you will own the roadmap that powers the seamless movement of money for our customers across the globe.  This includes the ways in which a customer can pay for sending money to their loved ones abroad, and all the many ways in which recipients can get and use those funds.  You will report into our Director of Product and work closely with engineering, finance, operations, compliance & marketing to build the fastest, most comprehensive & cost-efficient global money transfer service for the underserved.
As Lead Product Manager, you'll get to:

  • Own a mission critical goal for the organization and determine the roadmap to achieve it
  • Drive business initiatives from discovery through delivery and ensure that desired outcomes are achieved.
  • Conduct efficient discovery for ambitious new product ideas, working with cross functional subject matter experts to determine impact, risks & product requirements
  • Monitor metrics and customer feedback post-release to assess the success of an initiative and to iterate on solutions
  • Provide clear visibility to the rest of the company regarding roadmap initiatives and short-term priorities

The ideal candidate will have:

  • A Bachelors or Masters degree
  • 6+ years of experience as a product manager, with 2+ years experience in a payments related role
  • An owner mentality - you don't just work on projects, you own outcomes and efficient management of your squad to get to those outcomes
  • The ability to make data driven decisions and communicate them clearly and succinctly to all audiences, from engineers, to peers, to executives
  • Thorough organization and documentation skills – scale by clearly documenting strategy & requirements for the engineering team and other stakeholders in the company
  • Experience in payment systems such as card payments, bank transfers, mobile wallets, and emerging payment technologies
  • Experience gathering customer insights and translating them into world class customer journeys
  • The ability to clearly outline and manage deliverables from other departments in the company to further your goals
  • Deep empathy for customers, constantly putting yourself in their shoes to identify friction points and opportunities for improvement.

#BI-Hybrid #LI-Hybrid

Benefits & Perks:

  • Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
  • Health, dental, and vision insurance including mental health benefits
  • 401(k) matching plus a roth option (U.S. Based employees only)
  • PTO & paid holidays off
  • Sabbatical program (for eligible roles)
  • Summer hours (for eligible roles)
  • Paid parental leave
  • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
  • Employee recognition and rewards program
  • Charitable matching and a paid volunteer day…Plus so much more!

About Enova

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. 

Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here

It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.

What the Team is Saying

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The Company
HQ: Chicago, IL
1,782 Employees
Hybrid Workplace
Year Founded: 2004

What We Do

Enova International is a leading financial technology company providing online financial services through its machine learning powered lending platform. Enova serves the needs of non-prime consumers and small businesses, who are frequently underserved by traditional banks. Enova has provided more than 11.1 million customers with over $58 billion in loans and financing with market leading products that provide a path for them to improve their financial health.

Why Work With Us

Our values encourage ownership and accountability, and we believe the best answer wins, regardless of whose answer it is. We pride ourselves on hiring smart and driven people who bring new and innovative ideas to the table. Our mentality is, "Work someplace awesome." Ready to join us?

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Enova Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Enova’s hybrid work model allows employees to work in the office T, W, and TH with the option to work from home on Monday and Friday.

Typical time on-site: 3 days a week
HQChicago, IL
Denver, CO
New York, NY
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