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The Role
Use Your Power for Purpose
Leads a team responsible for the reliable, compliant, and cost‑effective operation of enterprise statistical platforms SAS and Posit. This role owns platform support, incident management, stakeholder engagement, while partnering with the platform engineering team to manage platform roadmap, upgrades and cloud‑native (Kubernetes‑based) deployments.
What You Will Achieve
Minimum Requirements:
Preferred Requirements:
Experience working in a pharmaceutical organization.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Information & Business Tech
Leads a team responsible for the reliable, compliant, and cost‑effective operation of enterprise statistical platforms SAS and Posit. This role owns platform support, incident management, stakeholder engagement, while partnering with the platform engineering team to manage platform roadmap, upgrades and cloud‑native (Kubernetes‑based) deployments.
What You Will Achieve
- Lead and manage a platform support and operations team supporting SAS and Posit across all environments.
- Own day‑to‑day platform operations, administration, incident, problem, and request management.
- Serve as escalation point for major incidents and drive root‑cause analysis and continuous improvement.
- Partner with Platform Engineering on platform strategy, upgrades, and enhancements, including Kubernetes‑based deployments.
- Ensure platforms are performant, reliable, compliant, and cost‑effective through proactive monitoring and optimization.
- Define, track, and report platform health, SLAs, and operational metrics to business and IT leadership.
- Interface with end users, application teams, and dependent platforms to ensure smooth onboarding and ongoing support.
- Establish operational standards, best practices, and runbooks aligned with enterprise IT and regulatory requirements.
- Manage software and service vendors, including performance, contracts, and escalations.
Minimum Requirements:
- Experience (A BA/BS degree with over 6 years of experience an MBA/MS degree with over 5 years of experience) leading enterprise platform support and operations teams with accountability for service reliability and outcomes.
- Strong technical expertise in both SAS and Posit platforms.
- Experience operating platforms in cloud‑native, Kubernetes‑based environments.
- Proven ability to manage senior stakeholders, lead major incident response, and communicate effectively with business and IT leadership.
- Experience working in regulated, compliance‑driven environments.
- Strong people‑leadership skills, including building high‑performing teams, setting priorities, and driving disciplined execution.
- Continuous‑improvement mindset with the ability to implement scalable, repeatable processes to deliver reliable outcomes.
Preferred Requirements:
Experience working in a pharmaceutical organization.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Information & Business Tech
What the Team is Saying
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Anna
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Pfizer Compensation & Benefits Highlights
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Parental & Family Support — U.S. materials describe up to 26 weeks of parental leave (including up to 12 paid non‑medical weeks), with phased return‑to‑work plus fertility, adoption, and surrogacy financial support, backup care, lactation support, and caregiver leave. These offerings indicate depth in family‑building benefits and day‑to‑day caregiver resources.
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Healthcare Strength — Core programs commonly include medical, prescription drug, dental, vision, mental‑health/EAP resources, disability insurance, preventive health programs, and free or reduced‑cost vaccinations. Voluntary Benefit Extras and wellness resources broaden coverage and access.
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Retirement Support — Career pages and postings note a 401(k) with company matching plus an additional company retirement savings contribution in some plans. Company materials also reference financial‑planning education and colleague‑directed retirement funds.
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The Company
What We Do
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Why Work With Us
We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.
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Pfizer Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Not Specified
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