McGee is reinventing airport and aviation services throughout North America. Our teams of motivated, high-performing individuals are bringing a scrappy, new, go-getter agility to ground handling and other services. We are flexible, adaptable, resourceful, collaborative, and inclusive.
Our Values
Safety, Mutual Respect, Service, Accountability, Integrity, Pride
Pay Range
$80,169-$119,747/year
Compensation is determined by several factors, including location, relevant experience, skill level, and internal equity. Please note, we don’t typically hire above midpoint.
Benefits That Help You Soar
Joining #TeamMcGee opens the runway to a full suite of rewards designed to help you thrive on the ground and explore the world above it. Some benefits can vary based on location, employment status, or length of employment.
- Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines, & Horizon Air…explore the world on us!
- Comprehensive medical, dental, & vision insurance.
- 401(k) with company match.
- Company provided life insurance.
- Opportunity to earn additional pay each quarter based on performance.
- Generous holiday pay and paid time off.
Work Schedule
100% onsite, with flexibility to work early mornings, late nights, weekends and holidays.
The Operations Manager provides day-to-day operational support to a team of Duty Managers and Operational Supervisors. This role will drive operational leadership around daily work functions as well as daily planning to include staffing, overtime, general operations and functional support to all operations teams. This role requires daily execution of plans and initiatives to ensure a safe workplace with stellar on-time and performance metrics.
Key Responsibilities
- Foster and maintain a culture where the safety of our team members and customers is always our number one priority.
- Lead a team of duty managers and operational supervisors to include coaching, mentoring, and supporting individual development
- Monitor, assess and report on operational performance as needed and drive ongoing improvement initiatives
- Proactively identify potential threats to performance, safety compliance and staffing and implement mitigation
- Develop and maintain ongoing partnerships with the Port, TSA, FAA and other airline vendors
- Investigate and report on daily operational performance metrics, and helps to develop and implement mitigation plan(s)
- Recognize and celebrate individual and team performance
- Develop team capabilities through coaching, mentoring, and by providing regular and meaningful feedback.
- Foster open and honest communication that creates an inclusive, engaging, and high-performance culture that demonstrates McGee's values of Safety, Integrity, Mutual Respect, Accountability and Pride.
- Perform other duties as assigned to support McGee’s successful business operation.
Required
- 2 years of airline experience with proven skills in stations operations, including one of the following areas: passenger service, cargo handling, or group handling.
- 2 years of experience leading large groups of team members in fast-paced, service-focused environment.
- Excellent written and verbal communication skills.
- Highly proficient in the use of Microsoft Office applications.
- Flexibility to work varied shifts, weekends, holidays.
- Ability to influence others, work cross-functionally, and contribute positively to a team-oriented, safety-first culture.
- High school diploma or equivalent.
- Must be at least 18 years of age.
This job description outlines the essential functions and requirements for this position. Team Member must be able to perform these key responsibilities, with or without reasonable accommodation, unless doing so would cause undue hardship to the Company.
Pre-Employment Requirements
Employment is contingent upon successful completion of applicable pre-employment requirements. Depending on the position, these may include a criminal background check, drug test, driving record review, employment verification, and other job-related screenings.
Any criminal background check will be conducted after a conditional offer of employment and in accordance with applicable federal, state, and local laws. Criminal history is not an automatic disqualifier for employment, and any employment decision involving criminal history will be made in accordance with applicable law.
To learn more about your rights under Washington's Fair Chance Act, please review the Washington Attorney General's Fair Chance Act Guide.
Airport Badge Requirements
Important notification for roles working at or requiring access to an airport: Team Members will be required to obtain and maintain a SIDA badge issued by the airport authority. Depending on the role you may also be required to obtain a US Customs seal and/or USPS security clearance. If a Team Member does not qualify for or has the necessary clearance revoked, the employee will be terminated.
EEO Statement
McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions absent undue hardship and consistent with applicable law.
Equal Opportunity Employer/Veterans/Disabled
McGee Air Services- An Alaska Air Group Company
Skills Required
- 2 years of airline experience in station operations (passenger service, cargo handling, or group handling).
- 2 years of experience leading large groups in a fast-paced, service-focused environment.
- Excellent written and verbal communication skills.
- Highly proficient in the use of Microsoft Office applications.
- Flexibility to work varied shifts, including early mornings, late nights, weekends and holidays.
- Ability to influence others, work cross-functionally, and contribute to a safety-first culture.
- High school diploma or equivalent.
- Must be at least 18 years of age.
- Successful completion of pre-employment screenings (criminal background check, drug test, driving record review, employment verification, and other job-related screenings).
- Obtain and maintain airport SIDA badge; may also require US Customs seal and/or USPS security clearance.
What We Do
McGee Air Services is a dedicated aviation services company that combines deep industry experience with a singular focus on providing best-in-class aviation services. While a wholly owned subsidiary of Alaska Airlines, McGee Air Services operates independently and is built from the ground up as an aviation service company. This allows us to operate with a high level of efficiency while providing excellent service.
