Manager/Sr Manager, Strategy & Ops

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eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses, and organizations of all sizes. We are a purpose-driven company that puts the customer at the heart of everything. Our culture encourages people to think big, be curious, act with integrity, and be courageously inclusive. If this sounds compelling, come join eBay!

About the opportunity

Global Focus Categories (GFC) is a multi-billion dollar global portfolio comprising Fashion, Electronics and Home Improvement, Vehicles, Parts & Accessories, and more. These categories are key investment areas for eBay, and each have their unique market contexts and vertical-specific drivers to unlock growth.

We are looking to hire a Manager or Senior Manager of Strategy and Business Operations, located in San Jose, CA, or San Francisco, CA who will support the Focus Categories leadership team and play an instrumental role in accelerating growth across our portfolio of assets. The role will support strategy development, while delivering on operational excellence in planning, analytics, reporting, and collaboration across a broad cross-functional team. The expectation is that the individual will develop an understanding of the different focus categories and assist with explaining and influencing the business and key strategic initiatives, while also keeping in mind the broader portfolio and driving consistency in approach and process across the board. Key partners include product, marketing, analytics, finance, and trust/risk, among many others, and may span across the US, Europe, and Asia.

The role demands a dual mentality: both that of a strategic leader—who has a deep understanding of the dynamics of two-sided marketplaces, can break down tough problems into clear frameworks, operate in ambiguity, and possesses strong data intuition and executive-ready communications—as well as someone who can move quickly and decisively as an embedded operator not afraid to get their hands dirty.

Responsibilities

• Serve as strategic thought partner to the Global Focus Categories leadership team
• Support portfolio-level initiatives including best practices and playbook development, and identification and creation of cross-category synergies
• Work with cross-functional partners to develop holistic perspective of the Focus Category portfolio
• Deep dive on ad hoc strategic topics in the portfolio, ranging from diagnosis to execution
• Build and own executive-ready presentations on strategy and operational updates
• Manage key operational processes and business cadences across the portfolio
• Create operational consistency and alignment across the portfolio
• Track and synthesize business performance metrics, highlighting risks, progress, and opportunities
• Partner across categories to manage interdependencies in the ecosystem and drive escalation and prioritization as needed

Qualifications

• Track record of strategic problem solving, structured thinking, and ability to prioritize against multiple initiatives
• Excellent project management and organization skills, with experience managing a group of peers and leading through influence to meet tight timelines
• Strong cross-functional operator who is also recognized as a collaborator and partner
• Executive level verbal and written communication skills, including the ability to tell a compelling story backed by data
• High degree of ownership and commitment to results
• Self-motivated to identify opportunities and challenges in the business
• Data-driven approach to planning and decision making. Comfortable and hands-on with data, analytics, and modeling
• Organized problem solver who balances attention to detail with efficiency
• Ambition to grow professionally and willingness to work hard, learn/adapt, and provide feedback both upward and to peer teams

Requirements

• 4-5+ years of related experience, including 2+ years at a top-tier management consulting firm, investment bank, or in a strategy or planning role at a major corporation
• Industry experience in consumer goods, retail, e-commerce, or consumer tech
• BA/BS required, MBA or similar graduate degree preferred

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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