Manager, Sourcing Category Management - Operations

Posted 3 Days Ago
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Raleigh, NC, USA
In-Office
Senior level
Financial Services
The Role
Lead strategic sourcing and supplier relationship management for assigned spend categories. Manage RFPs, contract negotiation and review, SLAs, risk mitigation, and supplier performance. Drive cost savings, cycle-time improvements, and compliance. Supervise and train team members, partner with Business Owners, TPRM and Legal, and implement procurement systems and continuous process improvements.
Summary Generated by Built In

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Duties & Responsibilities:

Utilize Strategic Sourcing Process (SSP) Methodology and robust Supplier Relationship Management (SRM) practices and tools to source and manage the assigned spend categories.

Lead, supervise & develop team members as required.

Work with internal teams to understand overall requirements and assumptions related to new engagements to ensure the contractual obligations are aligned.

Leads RFP engagements, understanding project requirements, evaluating potential bidders, and creating the RFP package for submission, reviews supplier submittals, and proactively takes steps in the negotiation process to mitigate risk and guarantee performance by the suppliers.

Partner with Business Owners, Third Party Risk Management (TPRM) and Legal to establish standards for contract language, supplier negotiations, overall management, and dispute resolution. Ensures all agreements are reviewed, following appropriate approval processes and approved by Legal.

Review of new and existing contracts, agreements for assigned categories, and statements of work to achieve optimal terms and pricing as well as mitigate overall risk and ambiguity.

Contribute to and support organizational goals focused on identification, qualification, development, and management of a diverse supply base.

Leads all phases of contracting from initiation, negotiations, maintenance, and regular review, proactively driving Sourcing and Procurement’s company-wide initiatives at the business level.

Develop timelines for contractual reviews based on complexity and provide overall status of contract reviews and escalations.

Leverage interpersonal relationships with business, suppliers and internal partners.

Ensure that SLAs are well documented and can be accurately tracked. Ensure documents and agreements are filed appropriately and ensure stakeholders understand scope, risks, termination clauses and performance guarantees.

Proactively manages all contracts to ensure maintenance of contract term dates, renewal clauses, termination details and non-disclosure agreement dates, issues and escalations with status and resolution dates.

Achieve and exceed metrics including, cost savings and avoidance, cycle time, customer service, invoicing compliance, and total cost of ownership.

Works with Business Owners to establish standards for company, product, service, and integration protocols.

Resolve local supply and supplier related issues.

Train employees in our procurement systems and processes.

Leverage interpersonal relationship strengths to manage disputes and drive change in supplier behaviors.

Works effectively with cross-functional teams to find opportunities for improved supplier/contract management and drive continuous process improvement.

Requirements:

Experience

Practical experience with spend management (e.g., Ariba, ZYCUS, Bravo Solution, Analysis & Reports) and/or procurement enterprise resource planning systems and tools (e.g., Workday/Scout/SAP/Oracle).

Demonstrated experience and highly skilled at time management, prioritization, project management, negotiations, risk management, communications, and change management.

Prior Strategic Sourcing Process (SSP) Methodology and robust Supplier Relationship Management (SRM) practices experience is desirable.

Independent thinker, able to adapt and shift paradigms while executing aggressively, handling challenges and ability to work with minimal supervision in cross-cultural and diverse environments.

Education

Bachelor’s degree in supply chain management, business, finance, accounting. Master’s degree preferred (MBA, MS, etc.).

5 -7 years of Procurement/Accounting/Finance experience, preferably in the Financial Services industry.

Certifications in accounting, purchasing, procurement, project management, and/or process improvement methodology would be highly beneficial. (CPA, CFA, CPSM, C.P.M., PMP, Lean/Six Sigma Green Belt or higher, etc.)

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

Skills Required

  • Practical experience with spend management systems (Ariba, ZYCUS, Bravo Solution) and/or procurement ERP tools (Workday, Scout, SAP, Oracle)
  • Demonstrated skills in time management, prioritization, project management, negotiations, risk management, communications, and change management
  • Experience leading RFP engagements, supplier evaluation, contract negotiation, and ongoing contract management
  • Prior Strategic Sourcing Process (SSP) methodology and Supplier Relationship Management (SRM) practices experience
  • Independent thinker able to work with minimal supervision in diverse environments
  • Bachelor's degree in supply chain management, business, finance, or accounting
  • Master's degree (MBA, MS) preferred
  • 5-7 years of Procurement/Accounting/Finance experience (preferably in Financial Services)
  • Certifications in accounting, purchasing, procurement, project management, or process improvement (CPA, CFA, CPSM, C.P.M., PMP, Lean/Six Sigma)
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