Manager, Solution Architect

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Solution Architect
Overview:
The Customer Solutions Center sits at the intersection of product, services, marketing and, most importantly, our customers and prospects. We have a front-row seat for how our capabilities are driving impact in the industry. From our core products that are at the heart of everyday commerce to our newest solutions in digital, security, networks and services, Customer Solutions Architects play a vital role in driving influence and revenue for Mastercard.
We're looking for a Customer Solutions Architect, Manager who doesn't just understand technology but can translate it into business impact. Someone who can walk into a room of executives and engineers and speak both languages fluently. Someone who can architect not just systems, but outcomes. The role will focus on growing and developing Mastercard's Products and Solutions in Portugal by closely working with Account Managers and Business Development teams to deepen the cooperation Mastercard has with existing and new customers by tapping into new opportunities and finding new partners to grow and diversify our business.
Role
In this client-facing position, you will:• Act as the market expert on MasterCard products, benefits and solutions • Work together with the Account Manager and the Business Development team in Portugal to present Mastercard products, including working with prospects on gap analysis and development of appropriate solution• Work with CSC lead in the definition of the go-to-market strategy, collaborating with key internal and external stakeholders to successfully execute and manage key strategic initiatives • Evaluate business cases, new business models, agreements and partnerships to improve solution's footprint and competitiveness• Lead market analysis and recommend ways to leverage market analysis to inform product and go-to-market strategies• Take responsibility for driving new product revenue• Create management presentation • Recommend needs-based solutions in coordination with Product, Innovation, Services and Marketing • Support RFP responses / creation of value propositions for accounts opportunities• Provide input to the product/solution groups and segment leads to enhance their product/solution and segment strategy to meet the needs of the segment
All About You
The ideal candidate for this position should:• Have experience executing business development across different payment types, technologies, and customer segments• Have excellent relationship management skills• Have experience managing senior-level relationship and executing strategies into clear action plans• Knowledge of payment solutions and the Portuguese payment ecosystem• Understanding of technical basics, APIs, process flows• Ability to comprehend the business, market context and customer needs to drive and architect integrated and innovative solutions
Experiences and other requirements:• Strong written and verbal communication skills• A problem solver, keen to understand customer challenges - inquisitive, and able to simplify complexity• Outstanding ability to work collaboratively and deliver results in a highly cross-functional environment• High self-motivation and ability to work autonomously; "can do" attitude; strong customer and results orientation• Fluency in Portuguese and English; additional European languages are a plus. • Knowledge of card payment and/or Mastercard payment solutions is a plus• Master degree /Engineering or Business School /MBA
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.