Manager, Solution Advisory - 11165

Posted Yesterday
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Bogotá, Bogotá, D.C.
Hybrid
Senior level
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
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The Role
The Manager, Solution Advisory leads a team of Solution Advisors, focusing on employee growth, operational excellence, and quality assurance. Responsibilities include coaching, performance evaluations, and managing the team's productivity.
Summary Generated by Built In
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 

The Impact of a Manager, Solution Advisor at Coupa

As the Manager of Inside Solution Advisory, you will lead a high-impact team of Solution Advisors. You aren't just managing a team; you are architecting a world-class engine of storytellers and problem-solvers. From the office of Bogotá you will lead the charge in making Coupa’s AI-driven platform the gold standard for our customers.

What You'll Do:

  • Talent Architect: You will lead a diverse team. You are responsible for their growth, conducting regular 1:1s, performance evaluations, and career pathing.
  • The Master Coach: You won't just tell them what to do; you’ll show them. You will shadow calls, provide real-time feedback, and lead certification programs to ensure every advisor is a "black belt" in the Coupa platform.
  • Operational Excellence: You will monitor team bandwidth and productivity.
  • Development & Mentorship: Create individual development plans for each resource to ensure constant upskilling in AI and platform capabilities.
  • Quality Assurance: Regularly review demos and to ensure the highest quality of output.
  • HR Management: Manage the full employee lifecycle, including hiring, onboarding, performance reviews, and administrative duties.

What You Will Bring to Coupa:

  • Proven Leadership: Experience managing or leading a team in a Presales, Solution Advisory, or Customer Success environment. You know how to motivate people and drive results.
  • The "Coach" Mentality: You have a passion for developing others. You enjoy the process of "shadowing and certifying" and know how to give constructive feedback that sticks.
  • Trilingual/Bilingual Communication: English is a must. Portuguese is a plus.
  • Solution Sales Acumen: You understand discovery, storytelling, and the "why" behind the software. If you know Procurement or Fintech, that’s a major plus.
  • Adaptability: Leading a team that supports two different time zones requires a manager who is organized, flexible, and highly efficient with time management.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 

Please be advised that inquiries or resumes from recruiters will not be accepted.

By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

Top Skills

AI
Customer Success
Fintech
Procurement
Solution Advisory

What the Team is Saying

Alex Moon
Jessica Fonseca
Aditya Maheshwari
Jose Miguel Jimenez
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The Company
2,500 Employees
Year Founded: 2006

What We Do

Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.

Why Work With Us

At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.

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Coupa Offices

Remote Workspace

Employees work remotely.

Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend

Typical time on-site: None
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