Manager, Software Quality Assurance

Innovative Systems, Inc., has a fantastic opportunity for a Quality Assurance Manager for Innovative’s Software Quality Assurance Testing Team! If you love to lead a team that will efficiently and effectively work to “break” software, are curious and leave no stone unturned when solving problems or pursuing quality, this may be the opportunity for you!
Consistently named a Top Workplace in Pittsburgh, Innovative has a long-standing reputation for superior customer satisfaction and solutions that are fast, accurate, and scalable. FinScan®, one of our most recognized products, is used by our clients in over 60 countries to identify potential money laundering and terrorist financing threats. You will be instrumental in leading the team’s success through leadership, mentorship and hands-on involvement in testing these solutions, helping to keep us all - a bit safer.
Location
This role is based out of our world headquarters located in Pittsburgh, PA. Although this role will allow for a flexible, hybrid work schedule, working 1 to 2 days per week in the office, this is not a remote work opportunity. 
We are looking for someone who will...

• Take accountability for quality standards in the development, implementation and upkeep of test scripts and opportunities for automation of testing products.
• Develop meaningful metrics to help to gauge product release health and identify trends and opportunities for continuous improvement in product release.
• Look for opportunities to improve the QA department via new methods or technologies.
• Ensure the QA team functions smoothly and pays attention to detail.

Our QA Manager will be responsible for...

• Leading a team of quality assurance engineers, including hiring, onboarding, and talent development.
• Working with the R&D and Product Management departments to ensure product release requirements are stated and testable.
• Defining QA timelines and ensure that testing meets those deadlines.
• Mentoring and assessing QA team members including performance reviews.
• Assuring all testers are trained and up to date with product functionality updates.
• Creating or assisting with developing tests.
• Performing test planning for releases, including manual, automation, and non-functional testing.
• Creating and assigning Jira cases to cover all testing needed for each product release.
• Monitoring and reporting on testing progress during releases in accordance with the plan.
• Timely escalation of High/Critical issues to ensure resolution within planned timelines.
• Hands-on involvement in testing.
• Learning all the Innovative products in order to ensure effective testing coverage.
• Providing input to the release sign-off process.
• Bringing strategic direction to testing and looking for new software or methods to improve efficiency.
• Ensure that DevOps processes are maintained and upgraded as needed.

A great candidate will have:

• 10+ years of hands-on Quality Assurance (QA) test experience, or other related experience.
• Leadership experience as QA Manager, Test Manager, or Senior Test Lead with demonstrated experience in growing teams, talent, and operational efficiency.
• Be well versed with both Manual and Automated testing.
• Automation experience with Soap UI/Ready API or other API testing software.
• Automation scripting experience using Selenium framework or other software.
• Experience with various types of testing like System Integration Testing and Regression Testing.
• Good knowledge of SQL database and basic SQL skills.
• Jira tool knowledge.
• Experience with both the Windows and Linux platforms.
• Familiarity with the IBM mainframe platform a plus.

About Us
We give you lots of challenges and chances for growth, a competitive salary, lots of time off, 401K+match, health, dental, vision, and more. We also know how to do “fun”
Our people are a diverse, multi-cultural bunch! You will find friends here and, in our offices, abroad.
Innovative’s world headquarters is in Pittsburgh, Pennsylvania. Our EMEA headquarters is in London, UK, LATAM headquarters in Mexico City, Mexico and other operations in Germany, the Middle East, Singapore, Brazil, and Canada.