Manager of Software Quality Assurance

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

Our Perks:

• Flexible PTO (designed to offer flexible time away for you!)
• Up to 12 weeks paid parental leave
• Paid Volunteer Time Off
• Mental health coverage
• Quarterly Wellness stipend
• Fertility benefits
• Complete list of benefits here

CLA is currently seeking a Manager of Software Quality: This role is to develop, establish, and enforce quality, release, process and architecture standards for the information technology services within the organization. They oversee the Quality, Release and Application Architecture functions. They will direct research and development in support of business cases, proposed projects, and system requirements over the course of the software development lifecycle. They will apply proven analytical and problem-solving skills to help validate IT processes and ensure careful testing in order to maximize the benefit of business investments in IT initiatives.

How you’ll create opportunities in this Manager of Software Quality role:

• Provide leadership and guidance to the quality engineering team, overseeing test planning, execution, automation, and continuous improvement initiatives.
• Manage a team of onshore and offshore QA leads, automation engineers, and manual testers.
• Drive automation efforts for API, Web, and mobile testing, integrating automated tests into CI/CD pipelines, and ensuring efficient and reliable testing processes throughout the Agile SDLC.
• Own the planning, execution, and reporting of all testing activities for the digital enablement value stream.
• Track key quality metrics to determine release readiness, quality test coverage, and defect rates and provide regular reports and insights to stakeholders.
• Identify areas for process improvement, automation opportunities, and efficiency gains in quality practices, and drive initiatives to enhance overall testing effectiveness and efficiency.
• Collaborate with Development, DevOps, Product Management, and senior leadership to prioritize testing efforts and align quality goals.
• Champion learning, growth, engagement and continuous improvement for yourself and others in the organization.

What you will need:

• Seven years of relevant experience required
• Proven experience in leading and managing quality engineering teams, including recruitment, training, performance management, and career development.
• Strong leadership skills with the ability to inspire, motivate, and mentor teams towards achieving business and organizational goals and driving continuous improvement.
• In-depth knowledge of test automation frameworks and tools.
• Skilled in at least one programming language, such as JavaScript, Python, or C#.
• Knowledge of DevOps best practices and experience with tools such as Azure DevOps, GitHub Actions, GitLab CI/CD, etc.
• Bachelor's degree is required. (Combination of experience, education, and training may be accepted in lieu of degree.)

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