About Us
Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.
Why We Do What We Do
In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.
Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.
Position Overview
Job Summary:
We are seeking an experienced Delivery Manager with strong hands-on expertise in .NET technologies to lead and deliver high-quality technology solutions. The ideal candidate will have a solid technical background, proven delivery management experience, and prior exposure to the healthcare domain (preferred).
Key Responsibilities:
- Lead end-to-end delivery of .NET-based applications and solutions.
- Provide hands-on technical guidance in architecture, design, development, and code reviews.
- Manage project scope, timelines, resources, risks, and stakeholder communication.
- Collaborate with cross-functional teams including business, QA, DevOps, and architecture.
- Ensure adherence to best practices, coding standards, and security guidelines.
- Drive Agile/Scrum ceremonies and ensure timely sprint delivery.
- Monitor performance metrics and ensure delivery quality and client satisfaction.
- Support production releases, issue resolution, and continuous improvement initiatives.
Required Skills & Experience:
- 10+ years of overall IT experience with strong expertise in .NET / .NET Core, C#, Web APIs, and microservices architecture.
- Hands-on experience with cloud platforms (Azure preferred).
- Strong understanding of SQL Server and database design.
- Experience with CI/CD pipelines and DevOps practices.
- Proven experience managing delivery teams and multiple projects simultaneously.
- Excellent stakeholder management and communication skills.
Good to Have:
- Experience in the healthcare domain (e.g., payments processing, payer systems, EDI, HIPAA compliance).
- PMP, Scrum Master, or other relevant certifications.
Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email [email protected].
Skills Required
- 10+ years of IT experience with .NET / .NET Core, C#, Web APIs, and microservices architecture
- Hands-on experience with cloud platforms
- Azure (preferred)
- Strong understanding of SQL Server and database design
- Experience with CI/CD pipelines and DevOps practices
- Proven experience managing delivery teams and multiple projects simultaneously
- Excellent stakeholder management and communication skills
- Experience driving Agile/Scrum ceremonies and sprint delivery
- Experience in the healthcare domain (payments processing, payer systems, EDI, HIPAA compliance)
- PMP, Scrum Master, or other relevant certifications
Zelis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zelis and has not been reviewed or approved by Zelis.
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Healthcare Strength — Feedback suggests comprehensive medical, dental, and vision coverage is paired with mental health resources, telehealth, women’s health, and gender-affirming care. An Employee Assistance Program and a Lifestyle Spending Account reinforce depth of health support.
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Retirement Support — Feedback suggests a 401(k) with company match and HSA with employer contributions strengthen financial security. Financial planning resources and tools further bolster this area.
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Flexible Benefits — Feedback suggests flexible time off, hybrid/remote options, and meeting-free Wednesday afternoons support varied needs and work styles. Home office setup support adds practical flexibility.
Zelis Insights
What We Do
As a leading healthcare payments company, we price, explain and pay for care on behalf of payers, providers, and healthcare consumers. Zelis was founded on a belief there is a better way to determine the cost of a healthcare claim, manage payment-related data, and make the payment because more affordable and transparent care is good for all of us. We partner with over 700 payers, 1.5 million providers, and millions of members -- enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and an integrated pre-payment through payments platform to manage the complete payment process.
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