Manager, Software Engineering

Reposted 4 Days Ago
Hiring Remotely in US
Remote or Hybrid
183K-245K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The operating system for the trades.
The Role
Lead the engineering team at ServiceTitan, owning technical vision, improving systems, mentoring engineers, and collaborating with cross-functional teams to enhance product performance and reliability.
Summary Generated by Built In

Ready to Be a Titan? 

At ServiceTitan, we make a huge impact on thousands of companies in the U.S. and abroad, enabling them to be more efficient and effective at running their business. We are a quality-minded organization that uses the most modern tools on the .NET platform, loves to solve complex problems, and embraces learning, exploration, and growth. If you share these values, we'd love to talk to you!

We are seeking a high-impact Engineering Manager who truly excels as a Player-Coach. This exciting role calls for a leader who is passionate about guiding a high-performing team while maintaining a deep, active connection to the codebase. This is an integrated leadership and technical role. You will lead from the front, setting technical standards, solving complex problems, and actively contributing to our services.
 

The foundational requirement for this position is current, active coding proficiency in C#.

What You’ll Do: 

  • Active Technical Contribution: Dedicate time to hands-on coding, code reviews, and setting implementation patterns, primarily utilizing C#.

  • Architectural Oversight: Lead the design, implementation, and continuous evolution of our highly scalable platform, requiring deep working knowledge of microservice architecture patterns and best practices.

  • Team Leadership: Manage, mentor, and grow a team of high-caliber engineers, fostering a strong culture of technical excellence and accountability.

  • Product Impact: Partner closely with Product Management to define the technical roadmap and execute the delivery of high-quality, user-facing features that drive significant business value.

What You’ll Bring: 

  • Strong C# Proficiency: Proven expertise with modern C# development, including its ecosystem, performance characteristics, and common frameworks. We are looking for candidates whose current or very recent role involves active, hands-on coding

  • Microservices Expertise: Extensive, practical experience designing, deploying, and maintaining resilient, distributed, and scalable solutions built on a microservice architecture. This includes knowledge of containerization (Docker/Kubernetes), service meshes, and inter-service communication protocols.

  • SaaS Experience: Proven track record developing and deploying large-scale, high-availability SaaS applications.

Our Thorough Technical Interview Process

Our interview process is designed to be a comprehensive assessment of the deep, hands-on technical skills essential for this role. We transparently share our stages so you can prepare effectively:

1. CP1 (Code Pairing): Live coding session with an engineer Solving a core coding prompt in C# in real-time (coding, compiling, solving); 90 minutes

2. CP2 (Code Pairing): Live coding session, same format; 90 Minutes

3. CP3 (System Design): Whiteboard session and knowledge deep dive. Assessing expertise in distributed systems, scalability, and microservice architecture; 90 minutes
 

4. Final Round

Interview with People Business Partner: Leadership philosophy, management experience, culture fit, and soft skills; 30 minutes

A successful candidate will demonstrate the required level of proficiency in both 90-minute Code Pairing sessions in C# and the System Design session. If you are an Engineering Manager ready to lead through technical excellence and maintain an active coding practice in C#, we encourage you to explore this opportunity with ServiceTitan!

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

  • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $183,400 USD - $245,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Top Skills

Application Insights
Asp.Net Mvc
AWS
Azure
C#
Datadog
Elasticsearch-Logstash-Kibana
Git
Microsoft .Net
Microsoft Sql Server
New Relic
Teamcity
Web Apis
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The Company
HQ: Glendale, CA
2,760 Employees
Year Founded: 2012

What We Do

ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses and aim to democratize the power of technology. The trades industry approaches $800B in North America alone and was significantly underserved by traditional software industry leaders prior to ServiceTitan’s entrance to the market.

Today, ServiceTitan powers the businesses of more than 5,000 customers, is backed by the world’s leading venture capitalists, and continues to target triple-digit growth annually. ServiceTitan unlocks for small business, the tools and support that big business has enjoyed for decades; helping everyday entrepreneurs run and grow their businesses so they can build better lives for themselves and their families.

Why Work With Us

Not only do we change the lives of our customers, but we strive to create an environment full of opportunities that will change the lives of our employees. We are committed to giving extraordinary talent, extraordinary opportunity, and we prioritize investing in Titans, through a suite of benefits, learning and growth opportunities, and more.

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