Manager, Software Engineering

Position Description:

Oversee the planning, development, deployment, and maintenance of custom software applications and related initiatives that support business objectives for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Provides technical and people leadership in the analysis, design, implementation, and ongoing improvement of computing systems software. As a collaborative member of the IT management team, partners with peers across the organization to assess business requirements, align solutions with best practices, established budget, and organizational policies. Oversees software engineering projects, contribute hands-on technical expertise as needed, and guides Team Members through technical direction, documentation, cross-functional collaboration, professional development, and the delivery of effective software solution.

Essential Duties and Responsibilities:

• Oversee the development and maintenance of custom applications and software, web-based and desktop-based.

• Apply the principles and techniques of software engineering to specific organizational needs and problems.

• Responsible for assisting with software development as the need arises.

• Provides technical expertise and guidance to the team, assisting with problem-solving and technical challenges.

• Detects and repairs errors in data and program structure, logic, and coding.

• Drives process improvement and cost savings initiatives through evaluating current processes, identifying best practices, developing plans to reach goals and implement improvements, continuously developing tools/systems and automating processes.

• Monitors project progress and addresses issues or risks that may arise.

• Analyzes workflow and assigns or schedules work to meet priorities and goals.

• Makes decisions on matters relating to the day-to-day operation within his/her defined area including the strategic planning of resources.

• Ensure operating costs are managed to budget.

• Partners with organization departments and/or third parties when large projects or company-wide initiatives need to be scheduled and executed.

• Communicates goals and objectives and other important information to assigned Team Members.

• Builds and manages strong working relationships with Team Members.

• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.

• Maintains regular and consistent in-person attendance.

• Plays critical role in driving company culture change efforts and change management processes.

• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.

• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Bachelor’s degree in computer/information science or equivalent combination of education and work experience preferred

• Strong hands-on experience with PHP, JavaScript, and associated frameworks

• 5+ years’ experience managing software engineering teams, including work prioritization, coaching, and performance management of teams of 3 or more team members

• 5+ years’ experience developing and supporting web-based applications

• 2+ years’ experience leading software projects through planning, execution, and delivery

• Ability to communicate effectively with business stakeholders, translating technical concepts into clear, non-technical language and aligning solutions to business needs

• Experience with CI/CD platforms and modern software delivery practices

• Proficiency with Git and GitHub, including branching, pull requests, code review, merging, conflict resolution, and repository management

• Strong working knowledge of modern programming languages and ability to contribute in a multi-language environment

• Hands-on experience with Linux-based systems and command-line interface (CLI) tools for server management and deployment

• Experience with cloud computing platforms, preferably AWS, including services such as CloudFormation, EC2, S3, RDS, and Lambda

• Experience with Agile and DevOps methodologies, object-oriented design, Model/View/Controller (MVC) architecture, and Unified Modeling Language (UML)

• Experience with relational database technologies and strong SQL skills

• Ability to pass a background check and drug screen, where applicable for the position

• Ability to obtain or currently retain a Fingerprint Clearance Card

• Ability to speak and read English proficiently

Reasonable Accommodation Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona  at 1-833-624-0920 option 6 or [email protected]  if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job.  If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.