Manager, Software Engineering (User Systems)

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.
We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. 

What You’ll Do

Join Simplisafe's User Systems team as a hands-on Manager of Software Engineering to lead one of our high-performing backend development teams. In this critical role, you will split your time between management—mentoring engineers, setting technical direction, and driving execution—and direct technical contribution, including coding, design, and architecture review. You will be instrumental in the successful delivery and operational excellence of our core backend services.

Primary responsibilities include 

• Manage and mentor a team of 3-5 backend software engineers, fostering a culture of ownership, continuous improvement, and technical excellence.
• Conduct regular one-on-ones, provide coaching, write and deliver performance reviews, and support career development plans for all team members.
• Drive the planning, execution, and successful delivery of projects within an Agile/Scrum framework, ensuring on-time delivery and high-quality results.
• Partner with product managers, QA, and other engineering teams to define requirements, scope projects, and manage dependencies.
• Serve as a technical leader and active individual contributor, spending a significant portion of your time writing high-quality, production-ready code in Typescript/Javascript and Rust.
• Lead the design, architecture, and implementation of scalable, high-availability, and fault-tolerant backend services and APIs.
• Set and enforce technical standards, conduct rigorous code and design reviews, and ensure the team adheres to best practices in areas such as testing, monitoring, and security.
• Oversee the deployment, monitoring, and maintenance of production systems, and participate in an on-call rotation as needed.

What You’ll Bring

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 8+ years of professional software engineering experience, with at least 1-2 years of experience in a formal management or technical lead role managing direct reports.
• Deep expertise in developing and deploying complex, high-traffic backend systems and microservices.
• Proficiency in at least one major programming language (e.g., JavaScript/TypeScript, Rust, Java, Go, Python, C#) with the adaptability to work with multiple languages.
• Strong understanding of distributed systems, relational and NoSQL databases (e.g., MySQL, MongoDB, DynamoDB), caching, and message queues (e.g., Kafka, RabbitMQ).
• Hands-on experience building, deploying, and maintaining cloud-based backend systems (AWS, GCP, or Azure).
• Familiarity with Agile methodologies (Scrum or Kanban) and DevOps principles.

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive  
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
• Free SimpliSafe system and professional monitoring for your home. 
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected].