Manager, Software Engineering (Platform Services)

Posted Yesterday
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Salt Lake City, UT, USA
In-Office
Senior level
HR Tech
The Role
Lead and develop a team of 5–10 engineers to deliver secure, scalable platform services and APIs. Partner with product and cross-functional teams to plan, operate, and modernize cloud-native distributed systems, driving observability, automation, incident response, security, and technical debt reduction.
Summary Generated by Built In

O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces.

Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work.

Our Platform Services teams build the shared capabilities that enable product teams to move faster and operate reliably. Success in this role requires building strong partnerships across engineering while delivering secure, scalable platform services.

Responsibilities:

  • Lead, hire, coach, and develop a high-performing team of 5–10 software engineers, fostering accountability, technical excellence, collaboration, and continuous growth.
  • Partner with Product Management, Quality Engineering, and cross-functional engineering teams to plan, deliver, and operate shared platform capabilities that meet business needs.
  • Guide the delivery and evolution of secure, scalable, and reliable platform services and APIs, partnering with Staff Engineers to ensure sound technical architecture.
  • Champion operational excellence through observability, automation, incident response, security best practices, and continuous improvement.
  • Collaborate with Staff Engineers and Architects to define technical direction, develop technology roadmaps, and modernize systems to meet current and future business needs.
  • Balance the delivery of new capabilities with investments in platform reliability, engineering productivity, technical debt reduction, and long-term maintainability.

Required Experience:

  • 3+ years leading and developing software engineering teams.
  • 5+ years delivering complex software systems in a professional engineering environment.
  • Demonstrated ability to hire, coach, and develop engineers while fostering an inclusive, high-performing team.
  • Experience balancing product delivery, operational excellence, and technical debt.
  • Strong understanding of distributed systems, cloud-native architecture, and modern software engineering practices.
  • Excellent written and verbal communication skills, with the ability to influence technical and business stakeholders.

Preferred Experience:

  • Experience leading platform services, backend, or shared-services teams.
  • Experience building secure APIs, identity platforms, or other shared engineering services.
  • Hands-on experience with backend and cloud-native technologies such as Java, Spring Boot, Kafka, GraphQL, SQL, Docker, Kubernetes, Redis, or public cloud platforms.
  • Experience with highly available, distributed production systems.
  • Experience with transactional systems, messaging, data integration, or financial systems.
  • Experience mentoring senior engineers and emerging technical leaders.

Education Requirements:

  • Bachelor's degree in computer science or related discipline.

Skills Required

  • 3+ years leading and developing software engineering teams
  • 5+ years delivering complex software systems in a professional engineering environment
  • Demonstrated ability to hire, coach, and develop engineers and foster inclusive high-performing teams
  • Experience balancing product delivery, operational excellence, and technical debt
  • Strong understanding of distributed systems, cloud-native architecture, and modern software engineering practices
  • Excellent written and verbal communication skills with ability to influence stakeholders
  • Bachelor's degree in computer science or related discipline

O.C. Tanner Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about O.C. Tanner and has not been reviewed or approved by O.C. Tanner.

  • Retirement Support Retirement contributions are positioned as market‑leading with strong employer matching, and the retirement program is frequently highlighted as a standout part of the total package.
  • Strong & Reliable Incentives Bonuses and profit‑sharing are established components of total compensation, with periodic and consistent payouts contributing meaningful value beyond base pay.
  • Healthcare Strength Multiple medical plan options and employer‑supported health resources, including onsite services, indicate robust healthcare coverage complemented by wellness incentives and advisory support.

O.C. Tanner Insights

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The Company
HQ: Salt Lake City, UT
1,300 Employees
Year Founded: 1927

What We Do

O.C. Tanner develops employee recognition strategies and rewards programs that help companies appreciate people who do great work. O.C. Tanner helps organizations inspire and appreciate great work. Thousands of clients globally use our cloud-based technology, tools, and awards to provide meaningful recognition for their employees. Learn more at www.octanner.com. ABOUT OUR PRODUCTS: Yearbook™ started a service award revolution. As the biggest innovation in service awards in 50 years, Yearbook has earned the right to be called a game-changer. Hundreds of thousands of recipients have loved the way Yearbook transforms service awards into unforgettable celebrations among friends at work. Check it out: http://www.octanner.com/products/celebrate-careers. Our popular Numeral™ awards capture career stages in trophies people love. Available in clear acrylic or metallic versions, Numerals can be customized to complement your brand or companion Yearbook. Explore awards: http://www.octanner.com/why-choose-us/awards-strategy When a person or team achieves outstanding results, big or small, it’s time to shine a spotlight on what they did and to reward their great work with an experience equal to their accomplishment. Our world-class performance recognition awards, programs, and fulfillment make it happen. Discover more about our performance and social platforms: http://www.octanner.com/products/performance-recognition Connect with us on... Twitter @octanner Facebook www.facebook.com/octannercompany Slideshare http://www.slideshare.net/octannercompany Instagram http://instagram.com/octannercompany YouTube http://www.youtube.com/user/octannercompany

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