Manager, Software Engineering - Developer Connections, Client Build

Reposted 2 Days Ago
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Los Angeles, CA
In-Office
Senior level
eCommerce • Gaming
Riot Games is committed to changing the way video games are developed, published, and supported for players.
The Role
As a Manager of Software Engineering, you will oversee the Client Build team, ensuring optimal build infrastructure, manage team performance, and drive customer satisfaction through effective communication and operational excellence.
Summary Generated by Built In

Riot engineers bring deep knowledge of specific technical areas but also value the chance to work in many broader domains. As an Engineering Manager, you’ll predominantly offer creative solutions to organizational design. You’ll also serve as a mentor for a team of engineers, overseeing performance management, growth opportunities, and accountability. Developer Connections (DevCon) connects developers across the globe, enabling them to ship games reliably and efficiently. Sitting at the crossroads of Game Studios, R&D, and Central Tech, DevCon keeps a pulse on development across Riot. Our mission is to unblock teams and empower them to hit key milestones, ensuring that future games reach players on time and at quality. Within DevCon, the Client Build team provides the build infrastructure, orchestration, and solutions that game teams rely on to stay focused on creating the game itself.

As a Manager, Software Engineering for Client Build, your mission is to make working game builds available to developers—and eventually players—with minimal investment from the game teams. To succeed, you’ll need to understand both the technical details of how builds are created and the broader impact they have on developer experience. You will report to the Sr. Manager, Software Engineering for Developer Connections.

Responsibilities:
  • Own the build farms for all of Riot’s games!  You will be expected to understand your customers and their specific needs, industry trends and changes, and other central efforts.  You’ll influence product direction and prioritization based on all of these factors combined with our existing technical capabilities.
  • Drive positive outcomes for customers!  Customers see your team as vital to their success.  This includes proactive communication with customers and stakeholders, prioritizing value over idealism, and fostering a culture of accountability.
  • Manage the team.  You own performance management, team health, and support the engineers’ careers through mentorship and identifying growth opportunities
  • Operational Excellence.  You’re committed to keeping systems operationally globally and own a healthy on-call rotation.  Your off-hours pages are rare due to investments you make into redundancy and automated recovery.  Your team is well equipped to find failures before your customers do, and mitigate quickly before they lead to significant impact.
  • Ensure that your team always understands why we’re doing this.  All your engineers are  able to connect their work back to DevCon and Riot’s mission.  DevCon often pushes into uncharted territory, you provide the clarity to help the team navigate uncertainty.
Required Qualifications: 
  • 7+ years of experience as a software engineer
  • 2+ years working in an engineering management position
  • Proficient with Scrum/Agile development methodologies
Desired Qualifications:
  • Knowledge of Build technologies, bonus for Unreal Engine games specifically
  • Knowledge of CI/CD best practices
  • Experience shipping games
  • Experience serving in a product ownership role

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!


Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.


It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

  • Safeguarding confidential and sensitive Company data
  • Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
  • Accessing Company assets, secure digital systems, and networks
  • Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security. 

Top Skills

Agile
Build Technologies
Ci/Cd
Scrum
Unreal Engine
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The Company
4,500 Employees
Year Founded: 2006

What We Do

Since 2006, Riot Games has stayed committed to changing the way video games are developed, published, and supported for players. From our first title, League of Legends, to 2020’s VALORANT; we have strived to evolve the community with growth in Esports, and expansion from games into entertainment. Players are the foundation of Riot's community and because of them, we’re able to reach new heights.

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