Manager, Software Engineering (Communications Platform)

Posted 5 Days Ago
Be an Early Applicant
San Francisco, CA
Mid level
Social Impact
The Role
The Manager, Software Engineering will lead a globally distributed team to build and scale a mission-critical communications platform including emails, push notifications, SMS, and user-to-user chats. The role involves attracting and retaining engineering talent, collaborating with product and design teams, driving project delivery, and fostering a high-performance team culture.
Summary Generated by Built In

Want to help us, help others? We’re hiring! 

GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! Our Communications Platform engineering team is expanding to revolutionize how we engage users and deliver critical updates. We seek a highly motivated engineering manager to help us build and scale mission-critical communication solutions, including emails, push notifications, and SMS. Additionally, you’ll enhance user engagement through user-to-user chats and group chats.

This is an exciting opportunity to lead a diverse, globally distributed team in creating secure, efficient, and seamless communication platforms that support millions of users worldwide. You'll have the chance to directly impact GoFundMe’s mission, products, and the causes that matter most.

This is a hybrid position; candidates considered for this role will be located in San Francisco, Los Angeles, and San Diego.

The Job…

  • You will attract, hire, and retain a high-performing engineering team based in the U.S. and Buenos Aires.
  • You'll drive the implementation of user-to-user chats and group chat functionalities as part of GoFundMe’s marketplace strategy.
  • You’ll partner with engineering, product, designers, and external partners to deliver robust communication solutions that align with GoFundMe’s core business objectives.
  • You’ll foster a collaborative and high-performance team culture, ensuring continuous learning and career growth for all team members.

You… 

  • You have 3+ years of experience as an Engineering Manager, leading small to mid-sized teams.
  • 2+ years of experience managing engineering teams, ideally within a communications or messaging platform domain.
  • You have strong expertise in systems architecture to lead and guide teams in designing scalable, high-performance systems.
  • You are skilled at leading projects from conception to completion, ensuring timely delivery by balancing technical trade-offs and business needs, communicating progress and challenges to stakeholders, and ensuring teams stay aligned with project goals.

Preferred… 

  • Experience with NextJS, Spring Boot, Kotlin, AWS, Kafka, and Kubernetes.

Why you’ll love it here...

  • Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
  • Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
  • Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
  • Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
  • Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, and commuting, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
  • Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
  • Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
  • Community Engagement: Make a difference through our volunteering and Gives Back programs.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $210,000 - $280,000 + equity + benefits.  As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at [email protected]

Dedication to Diversity 

GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.

Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘23 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

Top Skills

Kotlin
Nextjs
Spring Boot
The Company
Dublin, Dublin
430 Employees
On-site Workplace
Year Founded: 2010

What We Do

GoFundMe: The most trusted online fundraising platform. Start a crowdfunding campaign on the site with over $10 Billion Raised. ✓ Read our guarantee!

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