Manager, Software Development

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About Tackle, an AppDirect subsidiary

Tackle, a business unit of AppDirect, is the leading solution built to help software companies generate revenue through data-driven Cloud go-to-market (Cloud GTM). Our platform and team help customers identify the right buyers, grow cloud co-sell relationships, and transact efficiently at scale through AWS, Google Cloud, and Microsoft.

Tackle serves more than 500 software companies—including CrowdStrike, HashiCorp, New Relic, and Snyk—from high-growth startups to the largest software companies in the world.

What you’ll do and how you’ll have an impact

• Leading the day to day responsibilities of an autonomous team of 6-9 developers, with a dedicated Product Manager and UX support to build, enhance and maintain existing areas of the Tackle and Tackle for Salesforce Applications.
• Bring exceptional analytical, communication and interpersonal skills.
• Provide strong architectural guidance to the team.
• Conduct 1:1s with developers, focused on coaching and building career development plans.
• Identify opportunities for AI-driven tools & process improvements, ensuring measurable ROI and improved efficiency.
• Drive velocity improvements with exceptional process, architecture and tooling
• Support the planning of cross-team initiatives, feedback cycles, Demo Days and Hackathons.
• Collaborate with design, product and development teams across the company to build new features and enhance existing ones.
• Welcome different perspectives - be open and inclusive in every interaction.
• Solve technical problems of high scope and complexity.
• Enable your team to deliver code that is focused on scalability, testability, supportability and maintainability.
• Own your team’s work start to finish, celebrate their wins and help them learn from their mistakes contributing to a blameless culture.
• Lead by example through active participation in the entire development lifecycle from architecture, design, coding, reviews and support escalations
• Promote thorough code reviews and best practices.
• Be curious - strive to understand how your team and domain impacts Tackle as a whole.
• Mentor developers and set the standards for the next generation of Tacklers.
• Empower and unblock your team to deliver impactful features.
• Establish lightweight workflows and processes to help the team succeed.
• Foster a healthy team environment with a culture of accountability.

What we’re looking for

• 3+ years experience leading, directing and inspiring development teams preferably in a growing startup environment. 
• Deep understanding of AWS Serverless architecture patterns.
• Have a track record of building and coaching high performing teams who love what they do.
• Strong experience with project management, including breaking down and estimating large features
• Want to hold yourself and the team to high standards.
• Stay calm under pressure.
• You have exceptional communication skills, ask good questions, let others know when you need help, and tell others what you need.
• Are self-motivated with strong organizational skills.
• Have a positive and solution-oriented mindset.
• Will thrive in a fully remote organization where flexible schedules require asynchronous communication.
• Communicate clearly and effectively in both verbal and written form. 
• Prioritize people and their development.
• Give high quality, detailed feedback that encourages growth.
• Create an environment that is inclusive with a high degree of psychological safety for your entire team.

You will stand out

• Have AI-first mentality for building and delivery software.
• Experience with leading platform teams.
• Track record fostering collaboration among team members through effective communication and process.
• Are passionate about growth and are always looking for opportunities to level up your leadership capabilities. 

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

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