Manager, Social Media

Posted 8 Days Ago
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Home, WA, USA
In-Office
124K-186K Annually
Senior level
Biotech • Pharmaceutical
The Role
Develop and execute Jazz Pharmaceuticals’ global corporate social media strategy across owned channels. Create compliant copy, graphics, video, and short-form content; manage editorial calendars, community engagement, social listening, executive presence, paid campaigns, and crisis support. Partner with Legal, Medical Affairs, HR, Investor Relations, and agency teams to ensure accurate messaging. Define KPIs, report performance, and optimize content and channel strategy while supporting reputation, patient engagement, and talent attraction.
Summary Generated by Built In

If you are a current Jazz employee please apply via the Internal Career site

Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information.

Job Description

We are seeking a dynamic and creative individual to join our growing global digital communications team. The Manager, Social Media is responsible for developing, executing, and measuring the company’s social media strategy across owned corporate channels. Reporting to the Director, Global Digital Communications, this individual will translate complex science and business milestones into clear, engaging, and compliant content that builds brand visibility, strengthens reputation, and deepens engagement with patients, healthcare professionals, employees, investors, and prospective talent.

This is a hands-on role for a creative, data-driven social media practitioner who is energized by fast-moving digital environments and comfortable operating within a regulated industry.

Essential Job Functions:

Strategy & Planning

  • Develop and execute an integrated social media strategy aligned with the corporate narrative and broader communications priorities

  • Build and manage the global social media editorial calendar, coordinating with corporate, brand, R&D, HR, and regional teams

  • Identify opportunities to amplify company milestones, data announcements, congresses, and corporate initiatives across social channels

Content Creation & Channel Management

  • Own day-to-day management of corporate social channels (LinkedIn, X, Instagram, YouTube, and emerging platforms)

  • Create and oversee original content — copy, graphics, video, and short-form assets — that is on-brand, accessible, and audience-appropriate

  • Partner with creative and agency resources to produce high-quality assets on deadline

  • Support executive social presence, including content development and coaching for senior leaders

Community Engagement & Monitoring

  • Manage social listening, community moderation, and engagement in line with company policy and escalation protocols

  • Monitor conversation and sentiment relevant to the company, therapeutic areas, and industry; flag emerging issues to Communications leadership

  • Support issues and crisis response on social channels in partnership with the broader Communications team

Compliance & Cross-Functional Partnership

  • Ensure all content adheres to Legal, Regulatory, and Medical review requirements and applicable FDA/FTC guidance for the industry

  • Partner closely with Legal, Compliance, Medical Affairs, HR, and Investor Relations to ensure accurate, compliant messaging

  • Support employer brand and talent attraction efforts in partnership with Talent Acquisition

Measurement & Optimization

  • Define KPIs and deliver regular reporting on channel performance, engagement, and share of voice.

  • Use analytics and social listening insights to optimize content, timing, and channel mix.

  • Manage paid social campaigns and associated budget where applicable.

  • Stay current on platform changes, emerging channels, AI-driven discovery trends and best practices in healthcare and biopharma social.

Required Knowledge, Skills, And Abilities

  • 5–7 years of relevant social media experience, ideally including in-house corporate or agency work supporting large or global organizations. Biopharma, healthcare, or life sciences experience strongly preferred.

  • Demonstrated ability to translate complex or technical information into clear, engaging content for varied audiences.

  • Strong writing, editing, and visual storytelling skills with a sharp eye for brand voice and detail.

  • Working knowledge of FDA/FTC considerations for social media in a regulated industry preferred.

  • Experience managing paid social campaigns and working with creative or media agencies.

  • Highly collaborative, organized, and able to manage multiple priorities under tight deadlines.

  • Sound judgment and discretion when handling sensitive or confidential topics.

What Success Looks Like

  • Consistent, high-quality social content reflects a unified corporate narrative.

  • Measurable growth in audience, engagement, and share of voice across priority channels.

  • A well-run editorial and review process that balances speed with compliance.

  • Social channels that meaningfully support reputation, patient engagement, and talent attraction goals.

Required/Preferred Education And Licenses

  • Education: Bachelor’s degree required in Communications, English, Journalism or related field.

  • Proficiency with social publishing, listening, and analytics platforms (e.g., Meltwater, Sprinklr, Sprout Social, Hootsuite, Meta Business Suite, Google Analytics).

Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.

FOR US BASED CANDIDATES ONLY
 

Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is:

$124,000.00 - $186,000.00

Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis.

At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan. 

The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: https://careers.jazzpharma.com/benefits.html

Skills Required

  • 5-7 years of relevant social media experience
  • Bachelor's degree in Communications, English, Journalism, or a related field
  • Demonstrated ability to translate complex or technical information into clear, engaging content
  • Strong writing, editing, and visual storytelling skills
  • Experience managing paid social campaigns
  • Experience working with creative or media agencies
  • Ability to manage multiple priorities under tight deadlines
  • Sound judgment and discretion when handling sensitive or confidential topics
  • Working knowledge of FDA and FTC considerations for social media in a regulated industry
  • Biopharma, healthcare, or life sciences experience
  • Proficiency with social publishing, listening, and analytics platforms

Jazz Pharmaceuticals, Inc Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Jazz Pharmaceuticals, Inc and has not been reviewed or approved by Jazz Pharmaceuticals, Inc.

  • Fair & Transparent Compensation — Fair & Transparent Compensation: Pay is considered competitive to strong versus biopharma peers, reinforced by market-competitive ranges in public postings. Company materials emphasize a robust total-rewards mix of base, bonus, and equity.
  • Parental & Family Support — Parental & Family Support: Global paid child-bonding leave for all parents and paid caregiver leave are explicitly offered. Additional paid time elements like bereavement and a Global Volunteer Day expand family and life-event support.
  • Wellbeing & Lifestyle Benefits — Wellbeing & Lifestyle Benefits: A market-leading mental-health program provides extensive counseling and coaching access via Lyra. A Wellbeing Reimbursement Account and wellness resources broaden everyday lifestyle support.

Jazz Pharmaceuticals, Inc Insights

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The Company
HQ: Palo Alto, CA
3,086 Employees
Year Founded: 2003

What We Do

Jazz Pharmaceuticals plc (Nasdaq: JAZZ), is a global biopharmaceutical company whose purpose is to innovate to transform the lives of patients and their families. We are focused on developing life-changing medicines for people with serious diseases—often with limited or no options—so they can live their lives more fully. By transforming biopharmaceutical discoveries into novel medicines, we are working to give people around the world the opportunity to redefine what’s possible – to make the “small wins” big again. Founded in 2003 and headquartered in Dublin, Ireland, Jazz Pharmaceuticals has a significant corporate presence in Palo Alto, CA, Philadelphia, PA and Oxford, England, with manufacturing facilities in Ireland and Italy. We maintain a highly collaborative culture where employees focus on how they can be successful and accomplish positive results by exemplifying the company’s core values: integrity, collaboration, passion, innovation and the pursuit of excellence. Together, we are more than 3,100 experts, analysts, specialists, advocates, scientists and professionals all with diverse backgrounds and perspectives. Working together, we are proud to support patients, innovate and bring new medicines to market. For more information, please see our website at www.jazzpharma.com and follow us on Twitter at @JazzPharma. For information on fraudulent schemes involving our company name and recruitment, please visit https://bit.ly/2J1EjMA. For guidelines on engaging with Jazz on social media, please visit https://bit.ly/2OaMOuq.

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