Manager, SOC and Postal Audits

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Boston, MA, USA
In-Office or Remote
Senior level
Information Technology • Other
The Role
Lead end-to-end SOC 1 and SOC 2 programs including scoping, controls design, testing, remediation, and reporting. Advise stakeholders on compliance impacts of changes, maintain control documentation and risk assessments, manage remediation, partner with external auditors, and lead foreign postal audits as needed.
Summary Generated by Built In
Company Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

Preference is for candidates residing in Eastern time zone, for work with European posts and colleagues.

We are seeking a Senior Manager of Compliance to lead and manage Quadient’s USPS SOC 1 and SOC 2 programs. This role is responsible for audit execution, control design, and ongoing risk assessment, while serving as a key advisor to business, technology, and operations teams. You will ensure SOC compliance is embedded in organizational changes and lead foreign postal audits as needed.

SOC Program Leadership

  • Own end-to-end SOC 1 and SOC 2 programs (scoping, controls, testing, remediation, reporting)
  • Ensure alignment with SOC 1 financial controls and SOC 2 Trust Services Criteria
  • Partner with external auditors to deliver high-quality, on-time audits

Advisory & Change Management

  • Advise stakeholders on SOC implications of process, system, and organizational changes
  • Conduct impact assessments and recommend appropriate control strategies
  • Embed compliance considerations into business transformation initiatives

Control & Risk Management

  • Maintain control documentation, risk assessments, and audit evidence
  • Monitor control performance and lead remediation efforts
  • Support control owners and oversee testing of complex areas (e.g., BCP/DR, third parties)

Stakeholder Engagement

  • Communicate audit results and risk insights to leadership
  • Collaborate with auditors, regulators, and cross-functional teams
  • Stay current on regulatory and industry developments

Qualifications

  • 7–10+ years in SOC compliance, audit, or risk management
  • Experience leading SOC 1 and/or SOC 2 audits
  • Strong knowledge of AICPA SOC frameworks and Trust Services Criteria
  • Ability to translate technical requirements into practical business guidance
  • Strong project management and communication skills

Preferred

  • CPA, CIA, CISA, CRISC, or MBA
  • Public accounting and/or in-house compliance experience
  • Familiarity with NACHA rules and evolving regulatory trends
  • Experience in regulated or complex operating environments
  • Willingness to travel (5-10%, domestic/international)

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you. 

 ​Help us stay ahead of the curve. Apply now.​ 

#LI-NB1

Additional Information

Rewards & Benefits  

  • Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.  
  • Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.  
  • Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.  
  • Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.  
  • Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.  

Smart Work at Quadient 
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. 

Be yourself at Quadient  
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.  

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]  

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. 

People. Connected. 

Skills Required

  • 7-10+ years in SOC compliance, audit, or risk management
  • Experience leading SOC 1 and/or SOC 2 audits
  • Strong knowledge of AICPA SOC frameworks and Trust Services Criteria
  • Ability to translate technical requirements into practical business guidance
  • Strong project management and communication skills
  • CPA, CIA, CISA, CRISC, or MBA
  • Public accounting and/or in-house compliance experience
  • Familiarity with NACHA rules and evolving regulatory trends
  • Experience in regulated or complex operating environments
  • Willingness to travel 5-10% (domestic/international)
  • Preference for candidates residing in Eastern time zone

Quadient Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Quadient and has not been reviewed or approved by Quadient.

  • Healthcare Strength Multiple medical plan options (HSA, HRA, PPO) with employer funding, plus dental and vision, suggest a comprehensive health offering. Mental‑health, musculoskeletal, and chronic‑condition programs are included, with many at no additional cost when enrolled in a company medical plan.
  • Retirement Support A 401(k) with company contributions is explicitly provided. This supports longer‑term financial security as part of total rewards.
  • Parental & Family Support Six weeks of fully paid parental leave and employer‑paid disability and life coverage provide meaningful family protection. Continued health‑premium coverage during unpaid FMLA portions further supports caregivers.

Quadient Insights

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The Company
England
5,001 Employees

What We Do

Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on three key solution areas, Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps simplify the connection between people and what matters. ​ Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. ​ Because connections matter.

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